Jonathan Castillo Email & Phone Number

Rochester, New York, United States

Worked as a consultant and architect, helping transition to cloud and server less for the new web UICreated an automation framework that allowed continuous testing on all aspects of the new platform

• Oversee Devops engineers and QA.• Collaborated with clients on projects with feedback and specifications | all clients for new applications bringing visions to life | iOS, android, and web applications.• Assisted in driving a quality of culture across all engineers.• Collaborated with engineers to be more quality focused.• Instructed to follow quality processes.• Actively coordinated solo developed automation framework that tested web UIs, mobile UIs, and backend components | databases and APIs.• Maintained framework, built test suites for client.• Assisted in buildout of applications for clients.• Coordinated project roadmaps and resourcing.• Orchestrate agile ceremonies.• Facilitated across teams to collaborate and find some best practices, troubleshoot issues with clients.• Assisted work on DEIB board.• Recruited, interviewed, and hired new employees.• Mentored new employees.• Worked on integrations for automation.

Rochester, New York Metropolitan Area

• Oversaw a group of SE and QA engineers (seven) on the authentication team.• Orchestrated 1:1s and other agile meetings.• Provided technical direction in automation.• Migrated the automation framework from selenium to playwright with team.• Created and maintained automated test suites.• Created a component library for developers to assist development of sites faster.• Assisted new developers getting involved in automation as part of normal workflow.• Tested and developed the authentication, SSO and MFA for sites.• Served as Chair of Engagement for Datta Familia, an employee resource group.• Led guild for automation that brought together developers and QA to go over input and best practices on automation efforts.• Coordinated work on tech debt backlog.

Rochester, New York, United States

• Managed 13 QA engineers across the United States and Argentina.• Built automation framework from the ground up for backend and frontend of Cloudcheckr's site and applications. • Assisted in creation of quality culture working with all leaders of all team.• Trained engineers on using automation and employing quality principles for development. Invested into testing tools and built a test case library for all sites and tool for Cloudcheckr.• Road mapped and prioritized work for tooling and development team.• Worked across teams to ensure QA acted as quality ambassadors as well as performing testing duties.• Executed bringing on new CTO through interviewing and onboarding. • Facilitated consultant work with RIT college and the NTID helping make an application to help deaf people communicate during masked time in Covid.

Rochester, New York, United States

• Served as First QA brought on for client facing sites. • Established quality processes and principles and QA practices for all agile teams.• Formed the QA guild which eventually formed into the Automation guild.• Worked on best practices.• Trained non-coders to be proficient in automation processes.• Created Datto's first automation testing framework with a team.• Collaborated to create automation as part of normal workflow.• Continued creating a suite that covered nearly 100% of the site’s features and components. Received company and team awards for excellence. • Mentored all QA interns. • Onboarded all new QA employees.• Worked as lead for merger with Autotask on first joint project.

Promoted to Automation Engineer • Built a UI allowing testers to create automated test features.• UI served as an easy-to-use automation tool for anyone to use.Promoted to QA• Worked as a tester on waterfall team for Employee Shared Responsibility Healthcare (Obamacare). • Facilitated troubleshooting bugs with development team.• Created test cases for all new products. • Reviewed huge amount of requirement documentation to turn requirements into developed and testable tasks.• Collaborated with other HR and Health benefit projects as lead tester.Promoted Technical Support• Assisted internal employees work through issues on tools. • Orchestrated deep troubleshooting | fixing root causes to database issues.• Won team awards for employee of the month 3 times.Customer Service representative• Answered calls on accounting software.• Migrated backlog to new position for onboarding client.• Won several team awards for outstanding work | 7.