1. Responsible for completing and documenting all assigned day to day tasks per the activity log for each system and shift.2. Participate in learning new technologies and career development opportunities.3. Identify, research and resolve technical issues as a team and individually.4. Developed and maintained positive sales and customer relationships.5. Identifies, troubleshooting and repair desktop and laptops.6. Acted as a liaison between sales and customer.

1. Work closely with other IT team members to update processes and procedures documentation.2. Learn how to quickly adapt to situations faced by end user in a fast-paced environment.3. Manage hardware and software inventory and work with other IT team members.