- Provide consulting services to clients in the non-profit sector for project scoping and grant writing.- Conduct comprehensive assessments of client needs and objectives and develop customized solutions and strategies to address their challenges and achieve their goals.-Collaborate with client stakeholders at all levels of the organization to drive consensus, alignment, and buy-in for recommended solutions.- Support business development efforts, including client prospecting, proposal development, and presentation delivery.- Writing for various publications such as blogs, fashion digests, cookbooks, websites, social media, and marketing campaigns for major brands.

- Managed a portfolio of B2B clients, serving as the primary point of contact for all post-sales activities, including onboarding, training, support, and ongoing account management.- Developed and maintained strong relationships with clients, understanding their business objectives and challenges to provide tailored solutions and drive value. Created and tested applications for websites.- Monitored customer health metrics, identified at-risk accounts, and implemented proactive strategies to mitigate churn and drive customer retention.- Collaborated with sales and product teams to communicate customer feedback, feature requests, and enhancement opportunities, influencing product roadmap and development priorities.- Achieved consistently high customer satisfaction scores and exceeded quarterly renewal and expansion targets.