Managing total IT landscapeManagement Information Systems and Software Development

▪ Over all Systems Management and Backup jobs of Critical systems maintaining a 99% of availability of all services. Patch updating and remote monitoring of all systems including deployment of new software's and tools as required at end user systems.▪ Manage service desk tickets and staff, assigning tasks and following up day to day service desk requests based on ITIL best practices.▪ Design and Implementation of EDR Solution to mitigate cyber attacks.▪ Managing Cisco… Show more ▪ Over all Systems Management and Backup jobs of Critical systems maintaining a 99% of availability of all services. Patch updating and remote monitoring of all systems including deployment of new software's and tools as required at end user systems.▪ Manage service desk tickets and staff, assigning tasks and following up day to day service desk requests based on ITIL best practices.▪ Design and Implementation of EDR Solution to mitigate cyber attacks.▪ Managing Cisco Firewall, Switches and Routers of Ooredoo Internal Infrastructure.▪ Managing, migration and maintenance of Data Center Virtualization Infrastructure▪ Design and Implementation of Data Center Virtualization Disaster Recovery Systems ▪ Migrating Microsoft Exchange to Azure Office365▪ Managing Azure Active Directory Infrastructure and O365 Mail ▪ Managing Azure Active Directory Logging to mitigate identity attacks.▪ Managing Cisco UCCX Design and Call Center Management▪ Capacity Planning for Cisco UCCX▪ Managing Internal Sharepoint Intranet for Documentation Management▪ Implementation of Internal Proxy and Packet Shaper for bandwidth shaping and security.▪ Providing remote support to end customers for implementation of video conferencing solutions.▪ Implementation of Live Event streaming for corporate clients.▪ Implementation and managing the SCCM Server's for remote deployments. Show less

Taking over the managerial roles and overall project management during a vacancy period for manager IT.

▪ Managing Active Directory Infrastructure ▪ Managing Internal Information Systems▪ Remote Support for end customers

Day to Day administrative works, monthly payments, Tax handling and filling Scuba Tanks

repairing radiosattending faultsmonitor transmission linksexperience with DXR200 radios

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