In charge of managing HR operations focusing on developing and applying human resources management strategies to assist a business unit in achieving its goals; for instance, streamlining HR functions, reporting on HR metrics, improving workforce retention, predicting staffing needs, managing termination processes, managing risk, ensuring employee wellness, and ensuring compliance regulations.

Compensations and benefits:- Support to coordinate with outsource in sending relevant personal document for payroll and reimbursement process.- Conduct and supervise compensation payment process to ensure accurate and on-time payment.Administer all company employee programs and maintain insurance benefits.Be the first level contact point to all employees’ queries on human resources and welfare matters.Recruitment & Selection: - Perform the entire recruitment process from the beginning which includes planning, role defining, sourcing, interviewing, decision making and performing on/off boarding program.VISA and Work permit: - Act as a center of the department for supporting all VISA and work permits for foreign employees.Employee Relations and other assignment: - Drive a key of employee commitment and engagement by making employees feel valued and appreciate through rewarding or a shout out.- Manage and make a shout out on the staff newsletter for celebrating success and acknowledging the achievements of employees both inside and outside the workplace.- Analyze the data from exit interviews and report to management on any trends that could be having a negative impact on employee engagement.- Support and coordinate employee engagement and social activities to promote and nurture a positive and open working environment.

I was responsible for all aspects of the responsible for the HR functions and office management for the organization. I provided guidance on the employee lifecycle including developing training opportunities. Oversaw employee benefits, payroll and performance management. Along with the responsible for desk space, supplies, office or administrative budget, staff training, arranging travel, and managing other facility staff and other related tasks as assigned from line manager.

Generally performed various assignments as assigned which mostly related to People and IT support team :- Provided prompt and effective first-line user support for IT Application and Infrastructure incidents, either through direct support of users or through liaison with IT team, external service providers, or suppliers as directed by the IT Manager against agreed service level agreements (SLAs) with the business units. Including monitored People Operation and Performance Management as well.- Assisted in checking and verifying completeness and recommending it to Head, Operations/CEO for approval based on documentary evidence for credit administration and operational matters.- Provided guidance and supported to personnel on travel request, procedures and regulations.- Answered queries and resolved routine administrative issues; escalates non-routine queries and issues to manager.- Supported maintenance and easy-retrieval of the team’s operational records and periodic reports on service delivery, ensuring both accuracy and safekeeping of confidential materials.- Coordinated with various departments to follow up work in process of new product.- Performed assigned tasks.