Sirikup Savetmuchalin Email & Phone Number

Bangkok, Bangkok City, Thailand

- Serve as the primary contact for customers, addressing all inquiries related to the use of our WHATS’ON software.- Develop a thorough understanding of television industry concepts and WHATS’ON functionality.- Resolve customer issues independently while leveraging team expertise as needed.- Maintain proactive communication with customers through an issue tracking system (e.g., JIRA).- Conduct testing and documentation of WHATS’ON, including new features and fixes for reported issues.

Bangkok, Bangkok City, Thailand

- Collaborate with stakeholders. Work with UX/UI Designer and Developer for execution of the website and design projects.- Meet with client to take ordering briefs and clarify specific requirements of each project. Serving as the client's primary point of contact.- Create task, monitor and ensure that all projects are delivered on-time, and within budget/scope.- Develop documents, slides, report and escalate to management as needed.- Collaborate QC, UAT, Training, Go-Live, and post-implementation support as necessary.

Bangkok, Bangkok City, Thailand

- Work with vendor for the project execution of Digital Production Department.- Liaising with internal team/vendor, define project scope, rate negotiation and project monitoring.- Conduct day-to-day project planning and implementation across all stakeholders. Maintain relationships with vendor.- Work on invoicing, payments, vendor's contract, data archiving and other duties needed.

Bangkok, Bangkok City, Thailand

- Responding to customer enquiries, questions via telephone and email.- Using the in-house system to record all information and instigate actions as customers required.- Processing orders, forms, applications and requests for information.

Samut Prakan, Thailand

- Deal with the passenger inquiries regarding the arrival and departure of flights and make sure that passengers get on board the correct flight. - Ensured passengers check-in and accommodation, making public informational announcements.- Other duties assigned by manager.