Siri Mariager Email & Phone Number

Copenhagen, DK

København, Hovedstaden, Danmark

København, Hovedstaden, Danmark

• Working with business development where my focus is on customer experience. I collaborate with colleagues from the commercial and IT departments to make solutions that meet customer needs, business objectives and are.
• Planning and facilitating innovation processes with focus on improving the customer experience
• Qualitative research (interviews, observations, user test)
• Quantitative research (questionnaires, analyzing BI data)
• Analyzing qualitative and quantitative data to gain insights about customer needs
• Analyzing and optimizing customer journeys (as-is, to-be)

København, Hovedstaden, Danmark

• User testing
• Recommendation for optimizing the digital platform

Denmark

Project manager for the nationwide OK-campaign

• Project Manager for the development project "Inter-Sectorial Collaboration and User Involvement"
• Developing and facilitating innovation processes including co-creation workshops with users
• Developing six new activities together with users focusing on customer experience
• Developing and implementing co-creation practices in the organization
• Create collaboration between various institutions, businesses and the museum

Copenhagen

• Developing, planning and execution of events such as CBS Career Fair (2500 participants), Graduate Night (1000 participants) and Consulting Night (700 participants)
• Developing, planning and execution of 28 workshops and 36 seminars in collaboration with business partners
• Optimizing the customer experience through satisfaction surveys
• Design of concept that enhance the experience and help the students prepare for CBS Career Fair
• Development of online and offline campaign material to promote CBS Career Centre’s events
• Responsible for 11 student workers

Københavnsområdet, Danmark

• Project Manager of the nationwide campaign “Ungekampagnen”
• Coordination, motivation and leadership of 10 campaign workers who visited 100 Danish high schools to find collectors for the annual national collection (Landsindsamlingen)
• Engagement and retention of the collectors through newsletters and social media
• PR and production of movies with the music artists “Ulige Numre” and “Hymns from Nineveh”
• Administrative tasks and budget keeping

Copenhagen Area, Denmark

• Events and campaigns
• Development and execution of events
• Establishment of collaborations
• Research and communication

Aarhus

• Developing and facilitating strategy processes
• Developing and facilitating innovation workshops (project with JYSK and project in Øster Hurup)
• Conducting semi-structured interviews
• Analysis of the tourist destination Øster Hurup mapping business potentials and development prospects
• Business development at JYSK

Aarhus

• Main responsibilities:
• Development of experiences where students meet across faculties e.g. the festival ’Danmarks Største Fredagsbar og Idrætsdag’ (Denmark’s largests friday bar & sports day) (10.000 participants, 200 volunteers.

Aarhus

Working freelance at the companyExternal communication with current and potential customers

• Arranged events and seminars
• Communication, branding and sales tasks

Aarhus

Sales person in the shop.I helped customers describe their needs and thereafter matched those needs with different solutions for the customer.I also helped the store manager with visual merchandising, where I created different areas in the shop.

• Market report + recommendations about the German market for children's wear

• Competitor analysis

Master Of Arts (Ma), Experience Economy

Ba, Sales, Branding & Marketing

Education record

Education record