Nick Phillips Email & Phone Number

Surrey, Bc, Ca

Flooring & Facilities Solutions

Vancouver, British Columbia, Canada

Rental Coordinator for a Heat, Power, and Climate Control Branch. Duties for this position include : Answering queries over the phone and in person, writing contracts for both walk-in and account customers; cycle billing as needed. Ensuring customers understand contract clauses and inspecting equipment on return. As necessary assessing and pricing damaged or missing equipment. Credit invoicing both as corrective action and for the sake of good customer relations. Taking in Customer Equipment Repairs: assessing equipment's reparability, billing and explaining repair orders. Service writing for both customer and internally repaired equipment. Responsible for payroll entering and verification. Billing Fuel Sales, billing bulk dyed diesel sales. Operating with the view to expand and increase market share by correctly anticipating and purchasing new equipment. Disposing of old equipment, either through internal controls or by selling used equipment to customers. Pricing used equipment fairly, based on season and market needs. Closely working with the outside sales team to build and maintain customers. Creating and fine-tuning PowerPoint proposals. Editing and publishing documents as needed by the sales team, including written quotes, sell sheets, brochures etc.. Working with the sales team and heat experts to correctly tune a job to the customer's needs. Placing the correct equipment to maintain an ideal climate for their construction project. Dispatching drivers. Using a web-based dispatch and driver’s log application to ensure compliance with Canadian and Company Regulations. Aiding drivers with understanding of the application and with the rules related to their job. Editing logs to ensure that any technological glitches that occur do not place drivers in violation. Closing working with movie customers and sales team to meet the difficult and ever expanding needs of the film industry. Office, onsite, unofficial IT person.

Counter Rental Clerk for a customer service focused rental house. My duties included but were not limited to: Answering queries over the phone and in person Filling out contracts for walk-in and account customers Ensuring customers understand the contract clauses Cycle billing Signing out equipment Inspecting returned equipment Assessing and pricing damaged or missing equipment Cleaning Equipment, inspecting and returning it to the rental fleet Taking in Customer equipment repairs, assessing equipment's reparability, billing and explaining repair orders Inventory Stihl Sales

Was a Counter Rental Clerk for a equipment rental house. My duties included but were not limited to: Answering queries over the phone and in person Filling out contracts for walk-in and account customers Ensuring customers understand the contract clauses Cycle billing Signing out equipment Inspecting returned equipment Assessing and pricing damaged or missing equipment Pre-authorizing credit cards, completing sales, accepting payments - cash handling. As needed, cleaning and preparing equipment for its next rental Accounts payable Answering questions regarding account balances Accepting payments on accounts Sending monthly statements Collections Key-holder Open and close building Run daily reports, close till, count cash I also learned to drive a skid-steer, walk-behind track and ride in.

As one of the Grocery Supervisors my duties included all that I had done as a clerk but grew to encompass: Supervising a team of 10-15 people Training new staff in activities such as FIFO, front facing and product knowledge. Organizing their tasks for each shift Creating and enforcing a break schedule Ensuring performance of my team Encouraging customer service as needed Ordering product, mostly for dairy case, with more than 7 vendors, which totaled $2-3 million per annum One of my great strengths at Planet Organic was my product knowledge. I knew what was what, what it was used for and where it was in the store.

Certificate New Media Design And Web Development, Web Page, Digital/Multimedia And

Bacholars, English Literature

BA in English Literature