- Leading the technology delivery and operations of Kirkland's global solutions for business development, risk and security

- Drove the digital transformation of KPMG’s front office with Salesforce CRM, Reporting & Analytics, Marketing Cloud, NetZero and Non-Profit technologies- Modernized our sales and marketing enablement technologies through the move to cloud & SaaS- Elevated technology careers through a new framework to increase opportunities for career growth and development and make KPMG a top destination for tech professionals

- Led the technology delivery and operations of Deloitte's global solutions for marketing, sales and risk

- Led the technology delivery and operations of Deloitte's global solutions for marketing, sales and risk

- Technology leader responsible for delivering the large scale global transformation of Salesforce CRM within Deloitte

- Transformed Deloitte’s approach to Talent management by leading the global technology team responsible for reinventing performance management, recruitment management and learning management within the Deloitte network.

- Responsible for the Deloitte.com Digital Transformation. I led a team of talented IT professionals who partnered with Member Firms, Global Brand and Communications and Global Talent to expand Deloitte's lead in the digital space by fully developing the global digital transformation. Our objective is to turn generic digital interactions into meaningful engagement with Deloitte, reinforcing the synergy between online and offline, and ultimately turn our digital channels into a commercial lever.

- Led the successful delivery of Deloitte’s IT quality and regulatory products to protect the brand; successfully mitigating risk, independence and conflicts of interest- Defined the future IT strategy and roadmap for the global risk and independence products within Deloitte ensuring the protection of Deloitte’s +200k practitioners from the impact of organization exposure and failure to meet the ever changing and complex global regulatory environment- Led the adoption of DevOps (collaboration, automation and monitoring) within Deloitte’s global IT organization seriously reducing project delivery (months to weeks), troubleshooting/triage of production issues (hours to minutes) and deployment timelines (~500%) through the innovative use of automation technologies and breaking down organizational silo’s- Delivered numerous business critical web service integrations (including cloud) for the organization driving cross border collaboration and compliance (procure to pay/order to cash) seeing a reduction in the time it takes for Deloitte to get to market and sell work providing a competitive advantage- Built new high performing teams and developed offshore talent so they could lead and innovate within the GTS organization- Led and managed the product team responsible for Deloitte’s global CRM solution inculcating best practice within user groups and integrating with other global and local solutions to provide the insight and value that can be derived from effective client management

- Member of the IT leadership team that defined Deloitte’s IT shared services framework and approach exploiting economies of scale when providing commodity services to the organization (hosting and security services)- Led the successful delivery of Deloitte’s global client intelligence products (business intelligence and data warehousing) - Led and managed a successful global team of 50+ multi-disciplinary IT professionals in Canada, US, UK and India- Defined the future IT strategy and roadmap for the global client intelligence (business intelligence, data warehousing & analytics ) product suite within Deloitte leveraging new data discovery products that allowed practitioners additional insight into their clients- Project managed and delivered a number of key projects (budget ranging from $400K to $4M) which included leading over 30 project resources in 10 global locations

- Managed relationships with stakeholders during the delivery of projects for global business intelligence program

- Management of a global team of business and quality assurance analysts responsible for the delivery of complex global IT projects

- Managed a team of business analysts responsible for CRM and global revenue, billings and opportunity management reporting at Deloitte

- Project managed the Basel II initiative at Nationwide Building Society with focus on Retail Credit Risk, Economic Capital Risk and Management Reporting projects (SOX) - Secured additional client engagements on behalf of the firm through effective relationship management- Effective management of onsite resources across a number of initiatives providing both project management and business analysis expertise

- Delivered and led the analysis for the enhancement of Deloitte UK’s CRM and Marketing solution- Analyzed and deployed the new global version of the CRM tool into Deloitte’s Netherlands firm- Project managed interim functionality releases for the UK CRM tool (including marketing functionality)

- Worked as an accountant gaining experience in the areas of audit, tax and accounts preparation