Si Siong Khew Email & Phone Number

Singapore

Austin, Texas, US

• Partner and distributor management for Hong Kong/ Macau and Taiwan market.
• Identify, evaluate and validate channel distribution partners, then contract, build, support and manage channel relationships.
• Align with channels and our marketing team in achieving and sustaining quarterly sales and gross margin targets.
• Implement and manage the deployment of marketing programs directed at attracting and/or sustaining qualified channel partners, report on the return & success.
• Work closely with channel partners to train, mentor, educate and enable growing sales.
• Articulate company’s product strategic, technical benefits and advantages relative to competitor offerings.

Austin, Texas, US

• Achieve and exceed sales revenue goal in APAC Installed Base accounts.
• Work with Channels, Partner Relationship Manager, marketing team and the Regional Sales Manager on regular basics, to translate Installed Base 'Farming/Expansion' strategy into effective sales actions, maximizing.
• Achieve high sales targets and goals while motivating account executives and Build new business relationships using existing industry contacts. Manage projects within client relationships, working to carry out client.
• Partner with the IT decision makers within the assigned customers to qualify, establish, present & secure broad SolarWinds solutions that include cross-selling across multiple IT disciplines.
• Identify cross-sell solutions and point to incremental opportunities within each assigned account, mobilizing marketing, technical & sales resources to bring SolarWinds expertise in (where & when required) to win the.
• Develop a Monthly & Quarterly sales plan as well as a Reseller mapping plan in support of organizational goals and objectives.

• Drove renewal sales opportunities for some of the most recognized companies for Red Hat in Greater China Market. Industry coverage includes banking, finance, telco, government, hi-tech and Real Estate Company.
• Enabled results in collaboration with other parties resulting in high satisfaction.
• Managed sales tracking tools and report on important information also kept record of sales trends.
• Developed and established strong relationship with local partners, leverage their expertise to penetrate the market and ensure that the channel runs smoothly from end user to distributors.
• Reviewed pending orders and specific customers’ requests to ensure excellent customer service and customer experience.
• Recommended improvements and changes as appropriate to company sales policies and determined and set goals and objectives for the sales professionals.

• Managed renewal sales opportunities for RedHat in GCG market, including China, Hong Kong, Taiwan and Macau.
• Handled 300-400 commercial accounts on quarterly basis. Industry coverage includes banking and finance, government, hi-tech, communications, manufacturing, retail and wholesale and hundreds of SMEs.
• Developed and established strong relationship with channel partners, leverage their expertise to penetrate the market and ensure that the channel runs smoothly from end user to distributors.
• Manage sales with Channel Account Manager.
• Identify growth opportunity and leads generation, driving greater and more consistent upsell and cross-sell revenue.
• To forecast accurately and maintain the opportunities given.

SG

• Proposed TV entertainment programs with basic idea outline and story angles.
• Research, prepare and finalize all scripts before each filming.
• Preparation work involves arranging and attending production meetings, location scouting, casting meetings, set design meetings, script rehearsal with the talents and communication with sponsor.
• Help with all production related duties and follow up on post-production, includes scripting of voice-over and CG script.
• Cross-platform advertising and marketing, including social media, web page and mobile apps.Achievements: - Produce and promote prime time program , nominated for Star Awards 2016 Best Variety Programme.

Cupertino, California, US

• Handled pre-sales customer from Greater China Market, including China, Hong Kong, Taiwan and Macau.
• Generate new business for B2B & B2C customers through multiple tools, including chat room communication, calls and video conference.
• Provided solution on customer’s questions, issues, and liaise with both internal as well as external parties of established global logistic.
• Researched and targeted new accounts and leads within organizations.
• Sourced new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Routed qualified opportunities to the appropriate sales executives for further development and closure.

Cupertino, California, US

• Handled post-sales customer support to both external and internal customers mainly from GCG market, including China, Hong Kong, Taiwan and Macau.
• Answered inbound phone calls from Apple Online Store customers, regarding billing, returns or payment queries, mobility sales calls and third-party products that Apple maintains.
• Analyzed customer problems then drive call to resolution.
• Facilitated quality customer service integral to generating repeat and referral business, by providing prompt response in addressing their needs and resolving any issues.
• Maximized revenue by proactively building and managing key customer relationships, further illustrating communication and problem solving abilities.
• Demonstrated strong marketing skills in advertising a diverse range of current promotions.

Bonn, DE

• Handling B2B incoming call enquiries from APAC customer.
• Handling account include Sun Microsystem (oracle), Assembloen, Huawei and RIM Blackberry.
• Dealing with warehouse in Asia Pacific for logistic control and shipment delivery arrangement.
• Handling customer complaint, investigation and escalation in a customer service manner via CSM tracking system, Soleil and SAP.

Shanghai, Beijing, CN

Major in Chinese copywriting, creative services, project planning and processing, PR and event promotions, social media content management, market research and etc. on field of fashion & high end. Achievements:- As a project leader in the successful setup of Fashion education project, this was a RMB$1million project for advertising and event promotion.

Bachelor'S Degree, Chinese Language And Literature

High School, Literature And Commerce Class