Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions.Generated new development deals for a real estate development company that focuses on multi-family residential projects, including real-estate market analysis.

answering telephone calls, maintaining diaries, arranging appointments, taking messages, typing and word processing, filing organising and servicing meetings (producing agendas and taking minutes), managing databases, prioritising workloads, recruiting, training and supervising junior staff, handling correspondence,implementing new procedures and administrative systemsliaising with relevant organisations, coordinating mail-shots and similar publicity tasksOccasionally, an administrative role could be a way into a profession, particularly in the media.

Maintain an inventory of vacancies, reservations and room assignmentsRegister arriving guests and assign roomsAnswer enquiries regarding hotel services and registration by letter, by telephone and in person, provide information about services available in the community and respond to guests' complaintsCompile and check daily record sheets, guest accounts, receipts and vouchers using computerized or manual systems

*deal directly with customers either by telephone, electronically or face to face*respond promptly to customer inquiries*handle and resolve customer complaints*obtain and evaluate all relevant information to handle product and service inquiries*provide pricing and delivery information*perform customer verification's*keep records of customer interactions and transactions*record details of inquiries, comments and complaints*record details of actions taken*prepare and distribute customer activity reports*maintain customer databases*manage administration*communicate and coordinate with internal departments*follow up on customer interactions*provide feedback on the efficiency of the customer service process