Samantha Isom, Mlis, Ckm Email & Phone Number

Columbus, Oh, Us

- Conduct in-depth research and analysis of companies, industries, markets and competitors.- Work with the Business Development department on projects designed to provide information about competitors' or clients’ business activities, and also collaborate with them to ensure that the firm is responsive to market changes driven by both consumer demands and the competitive environment. - Create briefing documents for client planning meetings and proposal efforts, including summaries of business and legal issues, past and present legal representation, relevant news and executive biographies.- Monitor news and intelligence sources for business development and market visibility opportunities and stay current on news or trends relating to key clients and prospective clients.- Manage the competitive intelligence team. - Perform general legal and non-legal research and analysis on an as-needed basis.

- Conduct in-depth research and analysis of companies, industries, markets and competitors.- Work with the Business Development department on projects designed to provide information about competitors' or clients’ business activities, and also collaborate with them to ensure that the firm is responsive to market changes driven by both consumer demands and the competitive environment. - Create briefing documents for client planning meetings and proposal efforts, including summaries of business and legal issues, past and present legal representation, relevant news and executive biographies.- Monitor news and intelligence sources for business development and market visibility opportunities and stay current on news or trends relating to key clients and prospective clients.- Manage the competitive intelligence team. - Perform general legal and non-legal research and analysis on an as-needed basis.- Work with project stakeholders and technical team members in support of information and data collection efforts.- Collaborate with project team members and other departments to establish creative solutions to business problems using knowledge management best practices, technology and data analytics.- Member of the Collaborative Processes/Tools Implementation Team.- Part of the team implementing Intapp Experience.

Columbus, Oh

- Assist the library/knowledge management team in legal research, competitive intelligence, current awareness, policies/procedures and collection management projects.- Collaborate with project team members and other departments to establish creative solutions to business problems using knowledge management best practices, technology and data analytics.- Assist in promotion of knowledge and library services through user instruction, departmental presentations and training for all levels of users.- Manage the repository for firm contracts and leases. - Issue internal litigation holds. - Leader of the Technology and Innovation Task Force- Leader of the Collaborative Processes/Tools Implementation Planning team- Assist with testing and upgrading the knowledge management system West KM. - IG Project Manager for testing and implementing a new document management system (NetDocuments).- Continue to work with the Information Governance department on projects and tasks (such as tracking departed users and maintaining intranet pages).

Columbus, Oh

All duties of the Records Retention and Information Governance Analyst, plus:- Supervise the daily operations of the Conflicts Department.- Supervise Information Governance projects.- Run conflicts checks for potential clients and matters, including new lateral attorneys.- Review and process engagement letters, outside counsel guidelines and other client agreements.- Assist with testing and deploying new Records Management (Elite 3E) and New Business Intake (Intapp) systems.

Indianapolis, In And Columbus, Oh

- Manage records and files using Elite Enterprise, OpenText eDocs DM and Microsoft SharePoint.- Oversee incoming and outgoing client file transfers firm-wide.- Coordinate a firm-wide initiative for email management.- Issue internal litigation holds.- Manage data for departed users.- Maintain department intranet pages.- Coordinate destruction of electronic data.- Manage and save email/files to the document management system.- Review and assist with editing the records retention schedule.- Manage and track firm contracts and leases.- Assist with managing minute books and closing binders.- Assist with processing Personal Services documents.- Assist the Library when needed.- Assist the Conflicts Department when needed.- Assist the Litigation Support Department when needed.

Canton, Mi

- Check-out materials to library patrons.- Assist patrons with using self check-out machines.- Provide assistance with printing, copying and scanning.- Supervise security gate and shelve hold items.- Assist patrons with their library accounts via telephone.- Check-in and process incoming interlibrary loan materials.- Maintain the Museum Adventure Pass and Park & Read programs.- Assist with closing and securing the building at closing.- Member of the Code of Conduct Committee.- Member of the Opening and Closing Procedures Committee.

Canton, Mi

- Check-in incoming materials.- Process newspapers and hold items.- Shelve books, media and holds.- Assist with clean-up of the library at closing.

Livonia, Mi

- Assist with revising the Records Management Manual.- Review and provide suggestions for retention, archive and electronic communications policies.- Create/submit orders using Iron Mountain Connect.- Participate in the implementation of RSD GLASS software.- Prepare presentations on managing email in Microsoft Exchange (Office 365) and Iron Mountain processes.- Complete a S.W.O.T. analysis of the records management program.- Review and sort record inventory.

Farmington Hills, Mi

- Contribute to a new Records Management Policy.- Aid in the creation of a new Policies and Procedures Manual.- Create and update record profiles.- Assist with maintaining Iron Mountain accounts.- Assist with preparation for the annual record review and cleanup.- Identify gaps after comparing record profiles and company folder files.- Review offsite records inventory and identify those eligible for destruction; prepare reports for Tax and Legal Departments.- Performed Iron Mountain access audit to validate current users.- Prepare presentation on SharePoint 2010.

Canton, Mi

Learned valuable customer service and communication skills.

Master Of Library And Information Science

- Cumulative Grade Point Average: 3.97 - Friends of the Canton Public Library Educational Award: 2010, 2011

Graduate Certificate In Records And Information Management

Activities and Societies: ARMA International, ARMA Detroit, AIIM International

Bachelor Of Science, Literature, Technology And Society

- Graduated Magna Cum Laude - Eastern Michigan University Recognition of Excellence Scholarship - Friends of the Canton Public Library.