Sales and Leasing Manager

Recruitment and management of Relationship Managers across 6 BranchesCustomer experience enrichment for HNI client segment Business Strategies for the cluster over various product linesDriving segment strategies through initiatives for customers and Relationship Managers Delivering on business metrics for the cluster on Sales revenue and Portfolio growth Enhance productivity and efficacy of teamManaging attrition and monitoring training needs.Strongly grew and consolidated the Business with quality acquisition, clear focus on defending and growing existing portfolio.Worked with various stakeholders and ensured Focus on growth and achieve the Financial Revenue Budgets for the year. Key AchievementsAdministered managing relationships of sensitive and High Net Worth clients Successfully launched events and campaigns to ensure revenue generation thereafter.Coaching discussion with Relationship Managers on performance, excelling & delivering segment strategy

Reporting to Regional Head - North; and Regional Head -West , managing 15 personnel.Managed the Janakpuri Branch (2006-2008)& Chembur Branch (2008-2010)Planning and developing new business; managing and achieving sound profitable growth of the branch through maximizing sales performance and delivery of quality service.Expanding market share through variety of effective sales techniques.Manage a cohesive, motivated and a top performing sales and service team. Interviewing, training, supervising, mentoring and evaluating bank employees.Managing complete branch operations.Identifying and resolving conflicts between client and bank, employees and management, clarifying work relationships and improving communication problems.Key AchievementsWon Global ContestsBranch got applauded on many forums .. be it the audit performance , key staff winning awards .

Reporting to Branch Manager; directed a team of 8 as Backup to Branch ManagerLeveraging Business Strategy in local customer mix driving performance of team and self.Handled all Customer grievances at one’s desk itself.Supported the Tellar Service Manager in handling the operations in the Branch.Managed a current book case of 20 crores Key AchievementsWon global contests for branch and self. Promoted to Branch Manager within 12 months being a Top performer, winning various recognition awards

Reporting to Branch Manager and mentored a team of 4.Dealing with customers on a wide scale in conjunction with their banking needs.Generating steady business in transaction accounts, investment services and insurance solutions, through lead generation and referral managementHandling queries, complaints and customer communication independentlyImplementing cross sell techniques and ensuring strict compliance of Bank processes.Key AchievementsGlobal award | Sales Performance award | Certificate of Performance

Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services. Worked / assisted as Backup Teller services Manager .

Handle inquiries and walk inns and convert them into admissions.Managing ,Creating and developing new innovative ways to communicate the company vision to their existing customers.Developing and implementing an internal marketing programme.Help students understand and overcome social or behavioral problems through individual and group counsellingWork with students to develop skills, such as organization, time management, and effective study habitsHelp students set realistic career goals and develop a plan to achieve themEvaluate students’ abilities and interests through aptitude assessments, interviews, and individual planningConduct career workshops to help students search and apply for jobs, write résumés, and improve interviewing skills.

Involved in export sales with Marketing ManagerHands on experience of negotiations with banks, CHAs, shipping companies & Customs Authorities.Production planning coordinationMonitoring proper & timely transportation of material (factory to port) – container / break bulk cargo.Ensure proper documentation – Proforma Invoice to Post shipment.Designing & maintaining MIS