Sales and service associate providing assistance to guests, resolving complaints, helping with travel plans

Worked with CAA for road side assistance, helped with booking service requests, resolved member complaints

Prepared content for clients based on their requirements. Researching of subject matter and collating information needed. Adhering to rules mentioned by the company

Worked as a SEN teacher for secondary school. Was responsible for managing student data, conducting classes, parent interactions, preparing monthly and yearly performance reports. Additional responsibilities of teaching students with special needs.

Assisted a child with Autism, was responsible for preparing individual learning plans, preparing study material, preparing exam papers and maintaining records pertaining to academic progress of student, communicating with parents for better understanding of students needs.

Supported sales staff in preparing insurance documents, updated customer information on the system, managed customer query resolutions and maintained records, organized employ activities.

Managed the credit portfolio, and ensured proper disbursal of loans. Was responsible for resolving customer queries and complaints, maintained customer complaints tracker and ensured TAT. Liaising with local vendors for smooth office function. Maintained loan disbursal records and ensured prompt payment. Involved in maintaining collection tracker.

Developed sales strategies for obtaining leads through various sources, managed MIS for sales and service, Coordinated with the vehicle service department to ensure proper after sales service of vehicles. Involved in telemarketing and after service satisfaction calls for sales lead generation.