Sithembile M. is a Experienced Quality Professional with proven track record in implementing and maintaining QMS to internantional standards, focused on exceeding customer expectations.. Colleagues describe them as "Sithembile is a professional who develops and drives improvement of the QMS to ensure customer/external certification body requirements are continuously met and documented, ensuring progress against key milestones. She provides support to new business initiatives ensuring impact on QMS is assessed. • She develops KPIs for the management of the QMS and ensures plans are created to meet them. • She represents the site for external audits e.g. customer audits, certification body audits. • Sithembile manages the measurement and review of internal Quality processes and with the Site Quality Manager develop strategies to improve them. • She liaise with internal Quality and Production Teams ensuring alignment and compliance to QMS standards • She liaise with Regional and Global QMS teams to ensure alignment of QMS" and "Sithembile is an expert in Quality Management Systems. She is excellent in engaging with internal and external stakeholders during quality audits. Sithembile develops training materials for the Site."