Siti Hajar A.Hussin Email and Phone Number

-Responsible for validate or QA each new packages that will be deploy to the users. -Analyzed product and process performance data to identify areas for improvement-Executed and evaluated manual cases and report test results.-Ensured quality considerations were addressed and requirements achieved.-Analyzed statistical data and wrote narrative quality reports summarizing deficient and complimentary findings, maintaining current and accurate records of all corrective action plans.-Proactively worked with supervisors/packagers and followed up for timely work around/resolutions of work stoppages.-Performed trend analysis and analyzed system failures.Responsible for installation and maintenance of highly complex WIN 10 client hardware/software systems-Supports multiple complex combinations of client hardware/software applications – MS, Adobe, McAfee & others-Recommends selection and evaluation of client specific hardware model. Defined client hardware road map for us.

-Creating the automated installation code that enables a software application or update to be sent electronically to an end-user device-Create a software package that replicates the manual install of the application with desired options and settings.-Perform complex troubleshooting activities to diagnose packaging issues-Schedule distribution of software packages to target audience through distribution tool within the required duration and time frame-Distribution activities are tracked and recorded-Escalate or report any issues that may compromise the distribution time frames or success

-Ensured proper release and maintenance of all system-Trained users in the proper use of hardware or software-Participated in special projects and improvements