Siti Maryam Daud Email & Phone Number

• Monitor, analyze and communicate team result to stakeholders in order to make sound decision and conclusions for business. This position reported to KL Managing Director. • Oversee strategy and workflow for a team of 7 people, leveraging a consistent approach to relationship building, recognition and communication to generate continuously improving performances. • Planned and proactively developed efficient workflow process from client endorsement process to bookkeeping process.• Ensure department performance metrics are met and coordinate complex calendars for staffs, overseeing meeting logistic to ensure adequate time to discuss business decisions. • Provide guidance on bookkeeping process on HK E-commerce platforms such as Amazon, Shopify, Stripe, Etsy and A2X.• Reviewed and approved more than 200+ dormant accounts before submitting to HK Auditor. Ensuring all expenses are supported with proper documentations.• Quickly investigate, communicate and resolves client dispute that arise by providing exceptional support with available information.• Contribute and participate in specific project when required while communicating with stakeholders in a precise and concise manner. • Informed management of issues that require escalation to relevant stakeholders while extracting and analyzing the root cause of issues and impact to business.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Responsible in preparing Financial Statements for SG Strike off clients. Completed more than 200+ strike off clients account. • Posting appropriate journal entries (accrual,adjustments,prepayment) on monthly basis.• Maintained record for client’s bank accounts and related activities. • Performed reconciliations and verifies validity of Malaysia Internal account on monthly basis ensuring all segments are accounted under the correct GL account within prescribed timeline by HQ.• Delivered exceptional service and managed up to 120 HK clients per month, building brand loyalty by proactively developed and maintained good client relationship to achieve client satisfaction.• Prepared and submitted full set of Financial Statement on monthly basis as per standard HK accounting rules before proceeding for audit. Independently self-review account before submitting to HK Accountant.• Independently handled meeting with clients on monthly basis to ensure all transactions are posted in timely manner.• Involved in assisting HK accountant during audit process and ensure on time audit submission. • Provide alignment and feedback to product team on the new functionality with the objectivity to improve efficiency and usability of the platform. Recommend product enhancement for productivity.• Ensuring supporting documents are adequate and complete while maintaining a proper filing for financial statements, bank statements.• Attend request from HK Accountant from time to time and ensure all reports are completed in stipulated timeline. • Timely escalation for any high-risk behavior and transactions clients while managing day to day transactions.• Ensure documents for auditing by Audit department are in order and attend to audit request.• Performed other duties as required or instructed by Managing Director from time to time.• Volunteered to work overtime in order to finish the assignment on time.

• Reached out to over 10 private limited companies from planning to completion of audit and reporting to the manager of the team.• Collaborated with senior audit to execute evidences of support entries made in accounting records.• Spearheaded any issues that arose during audits by redirecting focus on clients who had critical matters particularly in their management accounts.• Vouching – compiled and analysed financial transactions ensuring they matched with the detailed records that were provided.
• Volunteered to work overtime in order to finish the assignment on time.

Acca, Accounting

Activities and Societies: Recipient of Yayasan Peneraju Bumiputera-Permodalan Nasional Berhad scholarship.Completed 13 of 13 papers..

Certified Accounting Technician (Cat), Accounting, Passed All Papers In One Sitting

Activities and Societies: Recipient of Majlis Amanah Rakyat (MARA) scholarship1) Dean List Award for Semester 1 & 2