Siti Muhaimin, a Service Quality Auditor at Malaysia Airlines with a BSc Hons in Information Studies, majoring in record management. Siti Muhaimin, a dedicated Service Quality Auditor with over 15 years of experience at Malaysia Airlines. Her expertise lies in enhancing operational procedures and service delivery to ensure exceptional customer experiences. Committed to maintaining the highest standards of quality and safety, She continuously strive for excellence in the dynamic aviation industry.”