Customer Service Clerk
Current1- Providing information about insurance policies to customers over the phone or in person2- Updating insurance forms with personal information such as name, address, birth date, social security number, and driver’s license number3- Processing insurance claims by collecting documentation from clients, evaluating claim information for completeness, negotiating with insurance companies on behalf of clients, and communicating with other departments within an organization4- Processing payments received from customers for insurance policies using an automated system5- Calculating premiums due based on risk factors such as age, gender, location, occupation, etc.Processing insurance claims payments using an automated system6- Processing applications for new insurance policies and updating customer records with policy details7- Processing insurance claims by contacting claimants, appraising damage to property, and making payment arrangements with repair shops or contractors8- Updating records of insurance policies by entering information about premiums, claim status, and payments