Siti Asiah Zakaria Email and Phone Number
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Over 10 years of experience in IT-Software Development (SDLC and Agile) in diverse industries and applications e.g. Immigration, Companies/Businesses Governance, Investment, Banking, Personal and Corporate Tax, PKI Authentication, Cash Management, Email marketing, Immigration system, government applications etc. Played multiple roles such as Business Analyst, System Analyst, Quality Management (Governance), Functional Tester/ Manual Tester, Project Coordinator and have beginner experience working in Data Analysis and Data Visualisation projects using Alteryx and QlikSense tools. Owner for Requirement Engineering process for ISO 9001:2008/2015 Quality Management System. Have exposure in ISO 27001: 2013 Information Security as well as ISO 9001:2008/2015 Quality Management System. Have basic knowledge and experiences in software development technology such programming languages and framework, databases, cloud computing, IT infrastructure, network and security. Demonstrated the core skills such as listening, communication, writing, presentation, analytical, prioritization and team player to work collaboratively in meeting the work objectives.Professional Certifications Certified Professional Requirement Engineer Foundation Level (IREB, Germany)Certified Software Tester Foundation Course (ISTQB, Belgium)Skills:• Experienced in producing Technical Documentation e.g. Gap Analysis, Business Process Reengineering (BPR), User/ Business/ Functional Requirement Specifications (URS), System Design Specifications (SDS), Technical Design Document (TDD), Integration Specifications, Admin Guide, Developer Guide, Implementation Guide, Release Notes etc.• Experienced in Agile methodology as well as Waterfall methodology• Analytical, good problem solving, communication and presentation skills• has a passion for drawing Conceptual Diagrams, System Architecture Diagram and all sorts of UML diagrams e.g. Class Diagram, Data Flow Diagram, Activity Diagram, Sequence Diagram, Wireframe etc. • Possess diverse exposure in various domains such as Companies/Businesses Governance, Investment, Accounting/Tax, National Integrated Immigration System, Public Key Infrastructure (PKI), Security, e-Procurement, Banking, Telecommunication, Airline, Government Applications, ICT Strategic Plan etc.• Experienced in Audit program namely, 5S, CMMI Process Level 3, QMS ISO 9001:2008/2015 Quality Management System-Requirements and ISO 27001 Information Security.
Mesiniaga Berhad
View- Website:
- mesiniaga.com.my
- Employees:
- 636
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Senior System AnalystMesiniaga Berhad Sep 2023 - PresentSubang Jaya, Selangor, Malaysia• Support & Maintenance Project• System Implementation project• Conduct requirements sessions with the relevant clients to gather/brainstorms in order to collect accurate requirements• Work closely with client to comeout with technical write-ups such as System Requirement Specifications (SRS) and System Design Specifications (SDS) prior development • Perform solution impact study and produce CR documentation• Prepare system mockups/ wireframes for developers reference• Prepare UI UX redesign for old screens using Figma• Monitor and track defects in the defect management system (Bugzilla) to comply with support SLA• Perform related solution design and documentation, e.g. screen prototyping (UI/UX), database design and etc.• Work closely with JEE/.NET developer to translate design to coding object• Produce test plan, test scripts and perform solution testing• Implement JEE/.NET solution and related hosting products• Update user guide and conduct end user training• Update technical documentation
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System AnalystBestinet Sdn Bhd (Bestinet Malaysia)Official Apr 2023 - Sep 2023Cyberjaya• Prepare System Requirement Specifications (SRS) - Process Flow, Use Case Diagram, Use Case details description • Prepare System Design Document (SDD) - Class Diagram, Data Flow Diagram, Activity Diagram, Sequence Diagram and details description • Meet and coordinate with internal and external stakeholders to translate business requirements into technical requirement • Translate high technical specifications into clear non-technical requirements and vice versa• Perform analysis and design of technical components which will be served as guidelines for software developers• Mapped business requirements into technical design in the form of tables, flowcharts and mockups• Understand different type of UML (Unified Modelling Language) diagram like Structure (Class diagram) and Behavioural (ex. Use case diagrams) and document it based on the type specified -
Business AnalystCompanies Commission Of Malaysia / Suruhanjaya Syarikat Malaysia (Ssm) May 2021 - Apr 2023Kuala Lumpur• Review existing and design new workflows of SSM business operations which is to be translated into Corporate Registry System• Review existing or design new relationships between processes within SSM operations• Identify performance measures associated with them• Confirm the policies and procedures to support the processes • Organize review sessions with subject matter experts and stakeholders to validate the process models to support the efficient day to day business• Review and update the existing user requirements specs (URS) to support system development of Corporate Registry System• Work with System Analyst to input process details and clarify further inquiries -
Business Analyst ConsultantPermodalan Nasional Berhad Jul 2020 - Jun 2021• Work with IT BA Head of Section in evaluating business processes, anticipating requirements,uncovering areas for improvement, analyze gap and developing and implementing solutions of unit trust core systems and subsystems. • Assisting business users, project managers and technical team in optimizing the scope, propose and recommend solution, analyze benefits and risks of proposed projects; help manage expectations of users and management.• Assist in ongoing reviews of business processes and developing optimization strategies.• Designs new application process by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications and convey to technical team/ vendor• Creating and/or reviewing manuals, procedures, and related user documentation; ensuring documentation is targeted to the appropriate audience -
Sr. Exec, Quality Assurance & Comm, Group Technology Strategy Office, Maybank Shared ServicesMaybank May 2019 - Nov 2019Malaysia• Assess more than 200 change request risk and verify them before the request goes to final approval from Change Approval Board. Handle 30% of the requests on daily basis.• Evaluate and verified the quality of the system developed via Regional SDLC framework compliance enforcement.• Provide clarification on process related issues and facilitate IT Project Manager and project team members when necessary• Organize, coordinate and monitor reviews in a project such as Functional Specification, Technical Specification, System Integration Test, User Acceptance Test, Post Implementation Meeting and Post Mortem Meeting • Have working knowledge on JIRA as the tool to support system development using Agile methodology such as tracking defect management and bug lifecycle as well as managing product backlog, user stories and its statuses. • Evaluate quality of projects using prescribed Quality Metric. • Have knowledge in Agile methodology for end to end project governance towards quality management of IT projects. • Participate in various development programs such as attended Group QM-Agile Project Governance Workshop, Group QM-SDLC Workshop, Regulatory Compliance Training, Financial Crime Compliance Assessment and more. -
Consultant - Tax TechnologyPwc Malaysia May 2017 - Jan 2019Kuala Lumpur, MalaysiaBusiness Analyst• Work on system blueprint groundwork; prepare questionnaires, business and system workflows, functional specifications, email templates, reference tables and UI mockups• Participate in Kick off, Brainstorming & Requirement Workshops, Final Blueprint Review & Walkthrough• Study various countries’ Personal Income Tax forms and formulas• Manage enhancement request status prepare Change Specifications document• Prepare User Manual/ FAQ/ Release NotesData Analysis• Prepare data for developer’s consumption • Prepare Data Points - all data fields extracted from the income tax forms • Prepare Calculation Library - calculation for all fields from Data Points are defined with reference id individually. • Prepare mapping table - to map forms fields to Calculation Library reference id and document additional info such as data type, data format, mandatory status, input type, rules and condition etc. • Map data from internal Tax Computation system to IRBM XBRL working papers in identifying missing data in the current system• Involved in data analysis during report preparation for top management • Extract out raw data from internal system • Massage raw data by filtering and deleting the data based on required criteria • Adding new columns with formula to generate new data value for respective record • Combine data from different data sources • Setup Pivot Table to visualize data to better understand the data context • Prepare and send emails specifically for 6 different industries leaders to address the status of required reportSoftware Tester• Prepare Test Plan, Test Scenario, Test Scripts, Test Data and Test Result Report.• Test system at various testing level; Internal Testing, Integration Testing, Acceptance Test, Regression Testing• In UAT, guide end users on testing and highlight issues• Record all bugs/issues in a tracking tool for the respective teams’ action. -
Senior Business AnalystPos Malaysia Berhad Aug 2013 - Apr 2017Kuala Lumpur, MalaysiaBusiness Analyst • Conduct requirement workshop to gather requirements from stakeholders• Wrote and maintained system documentations using conceptual model including UML Modelling diagrams e.g. User Requirement Specifications (URS), System Design Specifications (SDS), etc.• Work with technical and non-technical members of an extended team to understand software requirements and code from technical specifications• Work with Consultants to input on Proposed Solution into Proposal and Tenders• Produce user manual and training materials• Support customer’s enquiries • Develop Sales Kit for company product consist of Product Features, Benefits/Advantages/What We Offer, System Architecture, Case Studies, Product Roadmap and Demo Kit.Software Tester• Responsible for testing activities including performance, component, usability and functionality testing• Identify test issues and potential process improvement areas, suggest options and recommend approachesProject Coordinator • Act as liaison between project team and client team• Prepare Project documentations such as Scope of Work (SOW), Project Timeline, Service Level Agreement (SLA), Payment Milestone, Letter of Award (LOA), etc.• Analyze performance of programs and took action to advice deficiencies based on consultation with users and approval of supervisor• Confer with users to gain understanding of needed changes or modifications of existing programs. • Document system problems and resolutions for future referenceOthers • Observer Auditor for ISO 27001: 2013 Information Security• Process owner for Requirement Engineering process of ISO 9001:2008/2015 Quality Management System. -
Business AnalystG4S Jul 2012 - Jul 2013Selangor, MalaysiaProjects: • Cash Management System - managing Cash and Security Management operation such as ATM (Auto Teller Machine), Cash Deposit Machine (CDM), Coins and Notes processing and others• Manned Security System - for managing Security Guard operationRoles:Business Analyst • Worked closely with Managers, Application Team and users to gather systems requirements• Analyzed, discussed and gathered business requirements for in-house project development• Presented findings to business users and management and recommended changes• Contributed significantly to the development and design of software/ applications• Worked with business process owner to implement changes• Coordinated between Business Users and MIS department• Prepared User Requirement Specifications, Functional Specifications and User Guide• Reviewed process flow for possible improvement• Assisted in nationwide system implementationSoftware Tester• Prepared test script • Test System • Managed bugs • Conducted User Acceptance Testing (UAT) -
Business AnalystNetinfinium Solutions Sdn Bhd Aug 2010 - Jun 2012Selangor, MalaysiaProjects: • Systems and Information Security Portal & Reporting System - Maxis• Electronic Campaign Management (ECM) - which fully integrated with legacy CRM/ database - Air Asia• Product, Solution and Service Directory System (PS2DS) - MDeC• Online Higher Education Application integrated to Facebook - HELP University• Event Management System - World Asia Publishing Roles:Business Analyst • Analyzed, recommended, consolidated, documented and delivered business requirement from business and user needs into User Requirement Specifications• Defined current and future operational scenarios (processes, models, use cases) and work with users and technical team to ensure proper translation of business requirements to IT solutions requirements• Re-engineered business processes and rules• Managed change request• Delivered proposal concept and design• Supported Project Manager in relevant project deliverables• Demonstrated in house software to prospect clientSoftware Tester• Ran Internal Testing• Facilitated user during UAT Others• Supported customer issues -
Testing And Integration EngineerXybase Sdn. Bhd. Jan 2010 - Jul 2010Selangor, MalaysiaProjects: • eTerimaan – standard collection system for the government of Malaysia Accountant's General Department, Ministry of Finance, MalaysiaRoles:Software Tester• Planned and implemented testing events/activities• Wrote test cases and scripts• Reviewed test case specification• Ran testing sessions• Prepared test reports• Managed error logs• Provided feedback on the quality of the software that was tested
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Information ArchitectSkali Dec 2007 - Dec 2009Kuala Lumpur, MalaysiaProjects: • ICT Strategic Plan - Public Private Partnership Unit, Ministry of Finance, Malaysia • Intranet - CIMB Bank Malaysia & Federal Agricultural Marketing Authority (FAMA)• National AIDS Registry System - Ministry of Health, Malaysia• Human Resource Management and Payroll System - Perak State Development Corporation (PKNP)• Corporate Website - Pahang Development Corporation (PDC) & Iskandar MalaysiaRoles:Business Analyst • Identified, collected, evaluated and documented business/user requirements for software development through working with various business users/ stakeholders by conducting workshops/ interviews/ study ensuring that requirements map to the vision and scope of the solution• Conducted user/ business requirement gathering from clients and appropriate stakeholders, translating findings into business use cases & task flows, functional requirements and design specifications• Participated in the software development lifecycle supporting project implementation activities including design planning, user interface building, documentation, testing and training• Worked closely with creative designer team to develop interface functionalities for assigned projects
Siti Asiah Zakaria Skills
Siti Asiah Zakaria Education Details
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Multimedia -
Bournville School, Birmingham, UkGcse/ O-Level
Frequently Asked Questions about Siti Asiah Zakaria
What company does Siti Asiah Zakaria work for?
Siti Asiah Zakaria works for Mesiniaga Berhad
What is Siti Asiah Zakaria's role at the current company?
Siti Asiah Zakaria's current role is Senior System Analyst.
What is Siti Asiah Zakaria's email address?
Siti Asiah Zakaria's email address is si****@****ank.com
What schools did Siti Asiah Zakaria attend?
Siti Asiah Zakaria attended Universiti Putra Malaysia, Bournville School, Birmingham, Uk.
What skills is Siti Asiah Zakaria known for?
Siti Asiah Zakaria has skills like Requirements Analysis, Software Testing, Process Improvement, Requirement Eicitation, Requirement Validation And Negotiation, Testing Techniques, Project Management, Elicitation Techniques.
Who are Siti Asiah Zakaria's colleagues?
Siti Asiah Zakaria's colleagues are Ahmad Zaqieran, Shakir Fazrie, Khasyfil Aziz, Mohd Kamarudin Bin Abdullah, Nazrin Abdul, Melissa Ong, Nazri Nor.
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