Sitosh Pokhrel Email and Phone Number
Sitosh Pokhrel work email
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Sitosh Pokhrel personal email
Masters graduate in IT Security from UCLan with experience in Project Management. Possesses excellent technical skills and have experience working with different security aspects with clients like Microsoft, Logitech, ibotta, CheckoutSmart etc. Very good command in English and an excellent communicator. Having worked for a start-up company for 5+ years, can learn quickly and adapt to changes. Developed leadership and team skills working and leading different groups of people as a Project Associate. Enjoy working and interacting with people. Always on the lookout for new challenges and opportunities.
Craster
View- Website:
- craster.com
- Employees:
- 42
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Customer Experience SpecialistCraster Sep 2023 - PresentLondon, England, United Kingdom- Successfully Managing VIP orders as Projects -Handle all Project Management and Stakeholder Management: Delivered 5* experience on VIP projects for customers like Real Madrid and Hilton America with tight deadlines.-Supporting clients with their inquiries (email/phone/web)- Order Management- Sales Support- Delivery Management- Manage customer issues and provide resolution- Closely worked with the Business Intelligence team to find inefficiencies in the system and process: Directly involved in building and implementing 5+ new reports and processes.
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Customer Experience RepresentativeCraster Dec 2021 - Sep 2023London, England, United Kingdom
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Contract For ServicesThe Best Connection Sep 2021 - Dec 2021London Area, United Kingdom -
Nutmeg Merchandiser At MorrisonsDee Set: Complete Retail Solutions Sep 2021 - Dec 2021London, England, United Kingdom -
Seasonal Sales AssociateTk Maxx Oct 2020 - Feb 2021Greenford, England, United Kingdom• Keep the shop floor clean and tidy. • Merchandise new items onto the shop floor according to plans.• Assist customers with their queries and help them locate products.• Work as cashiers and serve the customers at the tills. -
Nutmeg Merchandiser At MorrisonsDee Set: Complete Retail Solutions Oct 2019 - Sep 2020Preston, United Kingdom• Ensuring that the department is clean and tidy.• Following visual merchandising guides and planograms.• Working deliveries from the warehouse into the shop floor.• Dealing with customer queries.
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Project AssociateCloudfactory. Jan 2016 - Jun 2019Kathmandu, Nepal• Do feasibility studies and prepare project proposals for potential clients.• Work with the sales team to onboard a new client.• Discuss possible project plans with the client.• Ensure the data security of the clients and make the clients aware of our company’s data security and retention policies.• Work alongside the Engineering department to design and build suitable workflow and UI design for the client.• Build dashboards and reports for clients on Excel when needed.• Work as a liaison between the client and the production team.• Frequently update the clients on the project progress by email as well as video conferencing.• Lead the client’s production team and ensure smooth project delivery.• Work with People’s department to find a suitable production team for a client.• Work with the Operations department to ensure suitable facilities are available for the production team.• Work with the Finance department to calculate revenue, expenses, projections etc. -
Production AssistantCloudfactory. Jun 2015 - Jan 2016Kathmandu, Nepal• Assist the Production Manager or Project Associate in all aspects of Project Management.• Regularly monitor the health of a project.• Send quick updates to a client through emails.• Create guidelines and training for the production team on the client’s work
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Data ReviewerCloudfactory. Jan 2015 - Jun 2015Kathmandu, NepalResponsible for data QC and maintaining project health
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Transcription Review SpecialistCloudfactory. Jun 2014 - Jan 2015Kathmandu, NepalReview Audio Transcriptions
Sitosh Pokhrel Skills
Sitosh Pokhrel Education Details
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It Security -
Business Computing And Information Systems
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Computing (Qcf) -
Computer Studies
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Balmiki Providence CollegeScience -
National Marigold English School80.25%
Frequently Asked Questions about Sitosh Pokhrel
What company does Sitosh Pokhrel work for?
Sitosh Pokhrel works for Craster
What is Sitosh Pokhrel's role at the current company?
Sitosh Pokhrel's current role is Customer Experience Specialist at Craster.
What is Sitosh Pokhrel's email address?
Sitosh Pokhrel's email address is si****@****ory.com
What schools did Sitosh Pokhrel attend?
Sitosh Pokhrel attended University Of Central Lancashire, University Of Central Lancashire, Ncc Education, Ncc Education, Balmiki Providence College, National Marigold English School.
What are some of Sitosh Pokhrel's interests?
Sitosh Pokhrel has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief, Human Rights.
What skills is Sitosh Pokhrel known for?
Sitosh Pokhrel has skills like Microsoft Office, Microsoft Excel, Research, Microsoft Word, Powerpoint, Leadership, Public Speaking, Html, Troubleshooting, C, C++, Mysql.
Who are Sitosh Pokhrel's colleagues?
Sitosh Pokhrel's colleagues are Jamerul Islam, Melinda Koenig, Amy Myers, Miriam Duenas Fernandez, Dilan Nallanathan, Kevin Lowis, Natalie Carrier.
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