Angela Siu Email & Phone Number

Greater New York City Area

- Manage schedules, organize office functions, and oversee daily operations of office with 60+ employees and over 500 patient visits a day- Hiring, training and management of over 30 new employees - Handle purchasing and inventory with vendors and ordering office supplies to ensure adequate stock- Maintain bi-weekly payroll with ADP Workforce- Provide employees with guidance in handling difficult or complex problems or in resolving complaints

Greater New York City Area

- Maintained email resource and internal log and worked closely with managers- Contacted insurances (by phone and e-mail) for eligibility, benefits, network status and authorization, documenting information- Verified eligibility within the database system to members and providers- Analyzed faxed requests and documentation to determine coverage/approval utilizing criteria- Processed requests for Prior Authorization- Familiarized with Radiology terminology and CPT codes

Greater New York City Area

- Greeted and checked-in patients, and collected personal, medical, and insurance information- Scheduled, rescheduled, and verified patient appointments- Maintained patient flow by communicating patient arrivals or delays- Used EMR software to manage patient records and files; reinforced and upheld patient confidentiality as required by HIPAA and office

Sociology & Psychology

Liberal Arts & Science