• Performed services such as: Manicure, Shellac Manicure, Pedicure, Relaxation Massage, Facials.• Conducted thorough consultation and provided services and product recommendations according to client’s needs and concerns.• Educated clients on proper homecare routine and post-treatment care• Maintained a high level of cleanliness and organization to ensure a sanitized and professional work environment• Cooperated with fellow team members to ensure spa operated efficiently

• Provided treatments such as microdermabrasion, IPL, oxygen facial, micro-needling• Performed services as hostess, greeting guests in a timely and friendly fashion• Educated guests in recommending retail products to continue homecare

• Provided treatments such as manicure, pedicure, facials, microdermabrasion, waxing, body treatments, and body massage, on a weekly basis• Performed services as hostess, greeting guests in a timely and friendly fashion• Educated guests in recommending retail products to continue homecare• Trained in product brands such as Guinot, Aveda, FootLogix, Niko, and Vita Liberata

• Provide product recommendation according to skin analysis• Product knowledge obtained by training provided by the brand Clarins• Greet customers in friendly, professional and timely manner• Execute the appropriate selling behaviours consistently to achieve personal and team results• Build client base through establishing and maintaining strong customer relationship, follow-up on satisfaction of purchases and notifying customers of upcoming events/promotions

• Provided treatments such as manicure and pedicure, including spa treatments• Full body massages, including Swedish (relaxation) and deep-tissue techniques• Greeting guests, providing them information about treatments and what to expect• Overall organization and cleanliness of the workplace

• Actively performed sales on the floor, in addition to day-to-day managerial duties• Developed sales and promotional strategies, also interviewed and trained employees• Defined product assortments for purchasing and attended seasonal showroom events

• Prepared Good Quality Practices Manual & Standard Operating Procedures• Implemented quality program and trained employees to achieve standardization and efficiency• Analyzed and manufactured pharmaceutical formulations

• Responsible for Production and Quality Control Areas• Prepared Good Quality Practices Manual