• Utilized SQL such as joins, sub-queries, and nested queries to extract data from large warehouse datasets. • Generated Workforce KPI reports and sales forecast reports to provide analysis for optimal decision-making.• Optimized existing queries for improved reports’ performance and availability.• Understood other teams’ needs and explored opportunities to improve warehouse efficiency.• Successfully decreased inbound operations time - from 2 hours to 5 minutes.

• Scraped data from the website automatically with Selenium library in Python and organized and cleansed the data.• Developed and managed the knowledge graphs and database and built on the training data set for the chatbot.• Edited and labelled scripts relating to the project’s topic areas for platform requirements.