Siva Parthipan

Siva Parthipan Email and Phone Number

Senior Resolution Engineer at Premier Technology Solutions Pty Ltd @ Premier Technology Solutions Pty Ltd
notting hill, victoria, australia
Siva Parthipan's Location
Narre Warren, Victoria, Australia, Australia
Siva Parthipan's Contact Details

Siva Parthipan personal email

About Siva Parthipan

Experienced IT systems management professional with emphasis on Microsoft technology platforms, virtualization and Azure AD. Strong experience with many current product technologies with emphasis on implementation and administration of Microsoft System Center Configuration Manager (SCCM), SCOM, Sharepoint, Office Online Server MS Exchange, Hyper-V, Active Directory, DHCP, DNS, Windows Server, and Windows 10.

Siva Parthipan's Current Company Details
Premier Technology Solutions Pty Ltd

Premier Technology Solutions Pty Ltd

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Senior Resolution Engineer at Premier Technology Solutions Pty Ltd
notting hill, victoria, australia
Employees:
34
Siva Parthipan Work Experience Details
  • Premier Technology Solutions Pty Ltd
    Senior Resolution Engineer
    Premier Technology Solutions Pty Ltd Jul 2021 - Present
    Mount Waverley, Victoria, Australia
  • Nando'S Australia
    It Systems Administrator
    Nando'S Australia Feb 2020 - Jul 2021
    Abbotsford, Victoria, Australia
  • Mazda Australia Pty Ltd
    Systems Specialist
    Mazda Australia Pty Ltd Aug 2012 - Feb 2020
    Victoria, Australia
    Key Responsibility• SCCM SOE deployment, Windows Update deployment & App packaging• Provide Level 2/3 support to ServiceNow incident and problem ticket resolution meeting SLAs• Fielding end user requests, providing insights and solutions.• Administratoring Sharepoint Enviroment (Version 2013)• Administering MS Exchange 2013• PowerShell (Exchange, AD & SharePoint online)• Experience with Windows, Office356 as well as virtualised desktops and VMware applications• Mentoring Level 1 team members• Developing Knowledge Base articles for issues which can be fixed by L1 team• Root cause analyses of major issues• Constantly reviewing and improving workflows and process to improve efficiency.• Liaise with hardware vendors to purchase computer hardware – Asset life cycle maintenance (laptops/iPhones/scanners/printers)• Ensuring Software licence obligations are maintained – annual renewals/ true-ups• Evaluating new software and systems tools before purchasing.• Change management – Raising CABs to implement any production system changes.• Liaising with other cross functional team in order to identify the root cause of any issues (Database/Network/Unix)• Windows Server Administration 2012/2016/2019IT Projects• FIM to MIM upgrade – 2019 – Performed UAT• IPFX Contact Centre System Upgrade – 2016 & 2018• Implemented SCCM - 2014 and ongoing upgraded until now• Upgraded Cisco TMS.
  • Mazda Australia Pty Ltd
    Desktop Support Specialist
    Mazda Australia Pty Ltd May 2010 - Aug 2012
    Mulgrave
    Maintain, analyze, and repair hardware and software systems.Attend Customer calls and support tickets.Respond to tickets, and troubleshoot and resolve problems in a timely manner.Ensure information technology (IT) policies are enforced appropreatelySet up and configure new systems, new applications, and upgrades.Manage user account information, permissions, and rights, including groups.
  • Bhp Billiton
    Desktop Support
    Bhp Billiton Aug 2009 - Dec 2009
    Desktop Support
  • Aegon
    Desktop Support
    Aegon Jan 2007 - Dec 2007
    IT Desktop Support

Siva Parthipan Skills

Business Analysis Process Improvement Testing Change Management Sap Computer Hardware Analysis Project Management Team Leadership Active Directory Microsoft Office Project Planning Customer Satisfaction Customer Service Data Analysis Management Windows Server Operations Management Troubleshooting Integration Group Policy Sccm Sharepoint

Siva Parthipan Education Details

Frequently Asked Questions about Siva Parthipan

What company does Siva Parthipan work for?

Siva Parthipan works for Premier Technology Solutions Pty Ltd

What is Siva Parthipan's role at the current company?

Siva Parthipan's current role is Senior Resolution Engineer at Premier Technology Solutions Pty Ltd.

What is Siva Parthipan's email address?

Siva Parthipan's email address is sp****@****ail.com

What schools did Siva Parthipan attend?

Siva Parthipan attended Rmit University.

What skills is Siva Parthipan known for?

Siva Parthipan has skills like Business Analysis, Process Improvement, Testing, Change Management, Sap, Computer Hardware, Analysis, Project Management, Team Leadership, Active Directory, Microsoft Office, Project Planning.

Who are Siva Parthipan's colleagues?

Siva Parthipan's colleagues are Ralph Francis Gacita, Nicholas Hubert, Chip Sachelaru, Carla Marquez, Ang Qu, Sean Mcqueen, Peter Lamont.

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