Siva Krishna Neppali Email & Phone Number

Austin, Texas Metropolitan Area

Dallas/Fort Worth Area

>Assisted freshman from UTD ATEC with their coursework for CS1334-Programming Fundamentals (JavaScript) during Fall'19 and Spring'20.> Worked with sophomores during Fall 2020 on CS2335-Computational Systems and Patterns in game programming using C# and Unity Game Engine. >Helped students in supplementing the instruction through grading, project evaluations and conducting review sessions.

Hyderabad Area, India

Part of the team responsible for Network Planning & Optimization, Budgeting, commissioning, and Integration of 2G, 3G Cell sites in Andhra Pradesh Circle, India. Planned site deployment and provided end-to-end technical support for post-integration Quality evaluations.• Developed an application with features to add, delete, update and filtered search building a database for storing, and manipulating critical Network related data like site details, coverage area, population, call and data Traffic. This Application was used to compile and integrate circle-wide site data of 12000 cell sites into a consistent centralized online database.• Designed and built a service that automated site frequency planning based on the user inputs like neighborhood definitions and geo-location, which reduced time needed for planning, site integration and deployment by 40%.• Created a dashboard to visualize, send critical NW Traffic, Non-Financial data using HTML, Javascript, and CSS.• Responsible for Network Optimization, carried out a periodic reset of frequency plan in metros for coverage improvement, boosting call quality KPIs by 8%, and reducing channel congestion by 60% through capacity augmentation.• Devised and executed an award-winning TQM project that reduced network complaints by 50% and improved customer retention by 6 percent resulting in a substantial revenue addition.• Led a team from network services that ran a customer relationship management program overseeing the training and operation of front-end customer service delivery team pertaining to complaint resolution.• Performed periodic Network audits for performance monitoring, surveillance, and reporting of KPIs and improved service quality for operations and field support teams significantly in maintenance of network elements.• Stepped Down from Full-Time role in late 2013 and took a consulting role in the same position to pursue UPSC civil services Examination.

Master Of Science - Ms, Computer Science, 3.87

Activities and Societies: Teaching Assistant Teaching Assistant-Fall'19 & Spring'20 (Programming Fundamentals for Non-Majors) Fall'20.

Bachelor Of Technology - Btech, Electrical, Electronics And Communications Engineering, Percentage: 82.7

Activities and Societies: Vignata Student Club, IETE Student Forum, National Service Scheme(NSS), AFOSEC'12

Higher Secondary, Maths, Physics, Chemistry (Mpc), Percentage: 96.1

High School, Percentage: 90

Activities and Societies: School Quiz Team, Youth Parliament, National Cadet Corps(NCC)