Sivakumar G Email and Phone Number

• Overall Project, Delivery, Support Ownership and People Management including goal setting, performance appraisal, career development and mentoring.• Project scoping and planning, monitoring and controlling risks, issues, budgets, schedules and deliverables.• Customer Management and Vendor Management.• Understands and anticipates customer needs. Takes effective actions to customer satisfaction, Keeps customers updated with the progress of the project and delivery timelines. • Managing ERP, Non-ERP and Infrastructure Teams with various skill Sets.• Ensure Projects are Delivered in Time and Accuracy with 100% SLA.• 24x7 Support to the business and ensure the Issues are handled through the Tickets and Closed as Per SLA.• Played Vital Role as a TQM Coordinator for IT Department in Receiving Deming award for the Company.• Technology Stack: SAP ERP, ORACLE ERP, VB.NET, SQL Server, Oracle DB & SAP Crystal Reports• 7+ Years of Experience in SAP ERP Implementation and Support.• 5+ Years of Experience in Oracle ERP Implementation and Support.• 23+ Years of Experience in Non-ERP Application Implementation and Support.• Experience in Developing Interface to Capture Live data from Shop floor Systems, Weighbridges, Wagon Tippler and Barcode Scanners and Mobile Application development for Barcode Scanners.

Roles and Responsibility: Managed and Delivered Multiple Projects: Requirement Collection, Project Planning, Software Design, Development, Implementation, Server Installation, Network Installation, OS Installation, Software Installation Execution, Data Migration, Data backup and Team Management.Team Size: Application Developers: 5+, System Administrators: 5+ and Data Entry Operators: 100+Technology Stack: VB6,VB.NET, MS Access, SQL Server & Crystal Reports.Worked with Government department Projects for Computerization and Digitalization of their jobs : Project 1: Electoral Rolls Management System: Organization: The Electronics Corporation of Tamil Nadu Limited (ELCOT) – ChennaiProject 2: Election Photo Identity Card project – EPIC: Organization: Election Commission of India Department - Tamilnadu, Pondicherry, Chhattisgarh & Madhya PradeshProject 3: Panchayat Election Data Management System. Organization: Election Department, Tamil NaduProject 4: Agricultural Department Digitalization. Organization: Agricultural Department Digitalization, ChennaiProject 5: Ration Card Project. Organization: Civil Supplies Department, Tamil NaduProject 6: Digitization of RTO documents, Organization: Regional Transport Office, Tamil NaduProject 7: Digitization of Land Registration Documents. Organization: Land Registration Department, Tamil Nadu