Sivakumar K Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Ka, In

Bengaluru, Karnataka, India

I have 6.8 years of overall work experience in Order Management and Technical Engineer. Execute order management strategy to provide superior order fulfillment service to fieldoperations globally and Warranty Support (RMA)

Bengaluru, Karnataka, India

Overall work experience in SAP and Technical Engineer • Execute order management strategy to provide superior order fulfillment service to field operations globally • Monitoring individual workload and adjusting account coverage so that order volume is balanced across desks • Create alignment between the Supply Chain and Field Operations teams for optimization and performance improvement of order execution • Effectively build, manage, support, and motivate direct reports to build a better Order Management team in the branch • Participate in new product launches through the Product Development Process. Develop strategic plans to support new products and programs • Provides analysis and reports to Senior Management and Order Operations on process and Customer issues • Quick learning & adoption of new technologies • Ability to work in a fast-paced environment, Good team player with excellent Technical, Management & Interpersonal skills and can work independently

Bangalore

 Having hands on experience in working on control and monitoring software Hands on experience in installation, testing, commissioning and problem diagnosis of UPSSystem at Customer site Experienced in PCB level troubleshooting, repairing and replacement of UPS systemExtensive spare parts inventory ensuring maintenance and repairs are carried out withoutdelay Quick learning & adoption of new technologies Ability to work in a fast paced environment, Good team player with excellent Technical,Management & Inter personal skills and can work independently

Chennai, Tamil Nadu, India

Provided technical support for customers on operational and maintenance aspects of theservices being provided Having hands on experience in working on internet protocols Performed preventative maintenance, remedial service, and emergency repair services onvarious brands of UPS Systems, batteries In-depth knowledge of UPS equipment manufacturer’s specifications Handled installation projects and management of defective parts and maintained and serviceduninterruptible power systems.