Sivakumar Muruganandam Email & Phone Number

Bengaluru, Karnataka

Responsible for the Delivery of Network Infrastructure Programs and Projects.

Bengaluru, Karnataka, India

Responsible for the delivery of Network Infrastructure Programs and Projects

Bengaluru, Karnataka, India

Responsible for the Delivery of Network and Cloud Infrastructure Development Programs and Projects

Chennai Area, India

Bengaluru Area, India

Responsible in performing Transition and Project Management activities for various IT infrastructure projectsWorking with different verticals to estimate scope, budget, project duration and resource requirementsCreating detailed project plans using MS-Project and other industry standard methodologies Organizing and running project kick-off, checkpoint, business review and weekly status update meetings Reporting project status to clients, business, PMO and other stake holders using IBM Rational Portfolio Manager and other designated methods.Coordinating and managing functional, user acceptance and performance testing Involved in implementing large IT infrastructure projects Responsible for the quality of project deliverables and SLAEnsuring that project scope, budget and time baselines are derived and consistently being met Adhering to PMI and other quality standards in project deliveryProviding leadership, direction and motivation to the project members who are geographically diversified to ensure smooth service delivery.

Bengaluru Area, India

Responsibilities & Job RequirementsResponsible in performing Transition and Project Management activities for various IT infrastructure projectsWorking with different verticals to estimate scope, budget, project duration and resource requirementsCreating detailed project plans using MS-Project and other industry standard methodologies Organizing and running project kick-off, checkpoint, business review and weekly status update meetings Reporting project status to clients, business, PMO and other stake holders using IBM Rational Portfolio Manager and other designated methods.Coordinating and managing functional, user acceptance and performance testing Involved in implementing large IT infrastructure projects Responsible for the quality of project deliverables and SLAEnsuring that project scope, budget and time baselines are derived and consistently being met Adhering to WWPMM and other quality standards in project deliveryProviding leadership, direction and motivation to the project members who are geographically diversified to ensure smooth service delivery.

Bengaluru Area, India

Responsibilities & Job RequirementsResponsible to deliver E2E IT infrastructure projects (offshore/on shore model)Working with different verticals to estimate scope, budget, project duration and resource requirementsCreating detailed project plans using MS-Project and other industry standard methodologies So far completed one project through entire life cycle of the project and also worked on several ramp up/downs of existing projects. Organizing and running project kick-off, checkpoint and weekly status update meetings Reporting project status to clients, business, transitions, PMO and other stake holders.Coordinating and managing functional, user acceptance and performance testing Involved in implementing large IT infrastructure projects with scope for Firewalls, Routers, Switches, Voice architecture involving Cisco, Avaya and Nortel equipments, Voice and Screen recording systems involving Nice and Verint, Application implementation on large Citrix farms.Responsible for the quality of project deliverables and SLAEnsuring that project deadlines are met and on budget Facing frequent audits like internal, TPISA, SAS-70, client and VSA (Vendor Self Assessment) Creating and Managing Capacity, Change, Incident, Problem Management requests throughout the life of the project Providing leadership, direction and motivation to the project members comprising of Network, Voice, Work Place Services team to ensure smooth service delivery.

Bengaluru Area, India

Responsibilities & Job Requirements Interacting with business customers who are mostly Fortune 500 companies for successful implementation of McAfee IT infrastructure security solutions.Under DAP (Deployment Assistance Program) assisted Fortune 500 clients for successful McAfee security solutions implementation worldwide through Remote Assistance tools.Handling Pre-sales technical escalations, raised by Channel Partners or Sales TeamMy domain of expertise has been on products like,Group Shield for Exchange / Domino - Groupware ScannerePolicy Orchestrator (ePO) - Network Management SystemCitadel Hercules - Security Risk ManagementPreventsys - Security Policy Creation / EnforcementIntrushield - Intrusion Detection & Prevention SystemsWebshield, SCM - Secure Content Management, Unified Threat ManagementFoundstone - Vulnerability AssessmentWebShield SMTP, Security Shield (ISA) - Gateway ScannersAdded responsibility of conducting training sessions for new hires and conduct technical review forums, along with weekly Case ScrubsInvolved in creating self-researched articles, which are tested and then followed globally around all support centers

Chennai Area, India

Responsibilities & Job Requirements Handled a group of 10 members for technical leadership/assistance.To achieve highest order of customer satisfaction from a voice/e-response/ Instant Support (Chat) based venue for the NetGear range of Wireless Products.Handle day-to-day technical escalations for complex issues with support functions.As a senior member of Technical Support team, handling Technical escalations for NetGear range of Wireless Routers, Access Points, Wireless Adapters, etcCo-ordination and facilitate Training for the new Joiners and Identifying training needs for the present.

Chennai Area, India

Responsibilities & Job Requirements Troubleshooting Gateway range of desktop and laptop systems.Handling technical escalations for complex issues from helpdesk engineers.Part of the internal training team to provide Technical and Process training for new hires.Processing RMA/Onsite for hardware issues.

Bengaluru Area, India

Responsibilities & Job Requirements Installation and Maintenance of CISCO and Motorola Leased Line, DSL Routers.Worked as Residential Network Support Engineer for clients like HDFC, LIC, DHL & AFLPlan, Design, Implement, Manage and Troubleshoot mission-critical Windows based networks using Modems (ASM, MROTEK) connected over VSAT links, Radio links, leased lines, and ISDN lines.Implementation of VOIP systems (Avaya, Lucent) & Video Conferencing (Polycom)Maintaining the Customer Site for a trouble free setup.As a Residential support engineer was responsible for reducing the down time of the links by giving on time support by online or by visit to the customer. Also, this included Installation, commissioning, maintenance of Leased Line Routers & Modems.

Kolkata Area, India

Responsibilities & Job Requirements Installation and Maintenance of Windows Server and Workstations.Network installation and administration and for the LAN usersInstallation and configuration of Proxy Server, Relay Fax Server, Print ServerNT system administration including installing and configuring applications.Administration of MDaemon, Lotus Domino Mail ServersPlanning and deployment of LAN networks using Switches, HubsLAN administration of 100+ Windows Nodes.

Mba, International Business, It

Masters in International Business Management

Bachelor, Computer Applications (Bca)

Bachelors in Computer Applications