Sivakumar Pullari Email & Phone Number

- Lead and manage the Oracle service line, overseeing regional delivery operations.- Drive regional revenue growth and profitability while maintaining optimal costing structures and GM.- Develop and execute regional strategies to ensure customer success and referenceability.- Spearhead implementations and support services, ensuring seamless service delivery.- Proactively contribute to regional business growth initiatives and client engagement activities.- Represent the company in client meetings, addressing escalations and fostering strong relationships.- Regularly participate in GM optimization, driving improvements month on month.- Achieve outstanding CSAT ratings consistently, reflecting a commitment to customer satisfaction excellence.

Nairobi, Kenya

• Responsible to create ERP Practice portfolio for Implementation, Upgrade, consulting and outsourcing for Enterprise Solution division.• To Build ERP Consulting Services, Application Management Services (AMS), Consulting & Support Project Bidding Process.• Responsible for Delivery Management, Program Management and Project Management.• Team Building for ERP Practice pertaining to both Oracle EBS and Oracle JDE.• Established credibility in spearheading the entire project management initiatives right from conceptualization, feasibility studies, preparing financial models, strategic planning and operational analysis. • Maintain healthy relationship with Partners engagement for different assignments.• Ensure Quality deliverables to Customer and Customer satisfaction.

• Project Management• Training and Development• Application Support• Complete Project Life Cycle • Oracle Applications Implementation• Troubleshooting• Cross-functional Coordination• Team Management• Client Relations Management• Quality Management• Involved in Presales Activities

• Project Management• Training and Development• Application Support• Complete Project Life Cycle • Oracle Applications Implementation• Troubleshooting• Cross-functional Coordination• Team Management• Client Relations Management• Quality Management

• Used Application Implementation Methodology (AIM).• Involved in Oracle ERP Implementation.• Prepared Client Requirement Documents.• Involved in Client requirement mapping in Oracle Applications.• Involved in Identifying the Gaps.• Setup Test and Development instances.

Msc

Bachelor’S Degree