Sivakumar Sukumar Email & Phone Number

Bengaluru, Karnataka, India

In this role at Cisco, I am involved with impacting organizational and company-wide vision and strategies around our products, people and solutions excellence across Cisco globally. I provide technical and business based thought leadership for business owners to deliver innovative business solutions and workflow optimizations. This sometimes includes assisting in defining and guiding any adoption strategies for various types of users. I work cross functionally and collaborate with other… Show more In this role at Cisco, I am involved with impacting organizational and company-wide vision and strategies around our products, people and solutions excellence across Cisco globally. I provide technical and business based thought leadership for business owners to deliver innovative business solutions and workflow optimizations. This sometimes includes assisting in defining and guiding any adoption strategies for various types of users. I work cross functionally and collaborate with other organizations to build trusted relationships and influence stakeholders as well as foster environments to empower, coach and mentor individuals and teams.While working with stakeholders, we typically dive the business processes, user feedback and work presented for a given line of business, process or tool. This allows us to ideate and have focused innovation to improve the tooling, processes or methodologies while leveraging cognitive and automation systems. I handle Handle challenging technical problems and help providing a quicker solution in my area of expertise Lead a team of highly skilled engineers that assist in coordinating engineering investigations to bring quicker issue resolution to support incidents impacting our customers and improve overall customer experienceDriven by the motto of work as a team and make a difference: Connect everything, Innovate everywhere, Benefit everyone Show less

Bangalore

Providing High Touch Support to Cisco's largest ISPs and Enterprise customers utilizing the Nexus Platforms and Unified Computing Systems to consolidate their environment and achieve their virtualization goals. My daily tasks involve supporting and troubleshooting Cisco UCS Deployment.- Supporting both UCS hardware and software running on top of it as well as the networking and stroage infrastructure.- Applied analytical skills and technical knowledge to solve product issues of moderate… Show more Providing High Touch Support to Cisco's largest ISPs and Enterprise customers utilizing the Nexus Platforms and Unified Computing Systems to consolidate their environment and achieve their virtualization goals. My daily tasks involve supporting and troubleshooting Cisco UCS Deployment.- Supporting both UCS hardware and software running on top of it as well as the networking and stroage infrastructure.- Applied analytical skills and technical knowledge to solve product issues of moderate to high complexity. - Provided technology/product training and documentation as required. Effectively utilized moderate to complex lab setups to recreate and solve problems. - Submitted complete and correct bug reports in area of expertise. - It is an exciting challenge with so many moving parts – VMs, Nexus switching, UCS networking, storage, and upstream infrastructure.Specialties: L2/L3 Networking, Load balancers, Application Accelerators, WAN optimizers, Security Firewalls, HA Protocols, Virtualization, VXLAN, Nexus Platforms, FCOE, Cisco UCS, VMware, Redhat, MS, and experience with various Cisco Routing & Switching Platforms, scripting Pyhton & Machine learning Show less

Bangalore

• Provides second/third level technical support for Data Center devices to Cisco customers worldwide, partners, account teams, and other TAC engineers via phone/email/fax consultation to independently troubleshoot & debug product problem.• Acting as SME for technical troubleshootingLoad balancers • Cisco ACE, CSM, CSS, GSS, WAAS, ACNS, ANM Security • Cisco PIX/ASA firewalls, IPS, AAA, VPN IPsec & GRE, SSL • Nortel load balancers Alteon 2424SSL.Protocols • WCCP, HTTP,… Show more • Provides second/third level technical support for Data Center devices to Cisco customers worldwide, partners, account teams, and other TAC engineers via phone/email/fax consultation to independently troubleshoot & debug product problem.• Acting as SME for technical troubleshootingLoad balancers • Cisco ACE, CSM, CSS, GSS, WAAS, ACNS, ANM Security • Cisco PIX/ASA firewalls, IPS, AAA, VPN IPsec & GRE, SSL • Nortel load balancers Alteon 2424SSL.Protocols • WCCP, HTTP, HTTPS, SMTP, DHCP, DNS, IPSec, FTP, RADIUS • RIP, OSPF, EIGRP, BGP ,VLAN, HSRP, VRRP, STP Show less

Bangalore

Arrow Electronics is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions.• Part of Global NOC team and responsible for Technical Support, and Trouble shooting of WAN links, managing nearly 170 branches worldwide• Work closely with Verizon and ATT for implementation & maintenance of WAN projects• Troubleshooting routing and switching issuesHardware Support:7600, cat6k, and… Show more Arrow Electronics is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions.• Part of Global NOC team and responsible for Technical Support, and Trouble shooting of WAN links, managing nearly 170 branches worldwide• Work closely with Verizon and ATT for implementation & maintenance of WAN projects• Troubleshooting routing and switching issuesHardware Support:7600, cat6k, and lower-end routers and switches.Technologies:BGP, MPLS, OSPF, EIGRP, RIP, etc.High availability protocols: HSRP, GLBP, and VRRP. Other technologies/applications/Solutions: DMVPN, MPLS VPN, mVPN, MPLS TE, GRE, NAT, etc. Show less

Bangalore

Optus is an Australian leader in integrated telecommunications, delivering cutting-edge communications, information technology and entertainment services• Provide level 3 technical supports to Optus Network and Web infrastructure with respect to program and systems design.• Design, setup and maintenance of network infrasture involves Load Balancers, Firewalls and Routers/Switches in the Network in both pre production and production environments.Supported products: Alteon… Show more Optus is an Australian leader in integrated telecommunications, delivering cutting-edge communications, information technology and entertainment services• Provide level 3 technical supports to Optus Network and Web infrastructure with respect to program and systems design.• Design, setup and maintenance of network infrasture involves Load Balancers, Firewalls and Routers/Switches in the Network in both pre production and production environments.Supported products: Alteon Load Balancers, Apache proxy servers, Network routers and switches Show less

Bengaluru Area, India

Providing L2/L3 support for IBM’s Campus LAN infrastructure (Deployed in UK) – Networks comprised of Cisco L2/L3 switches, PIX, Nokia/Checkpoint Firewalls and Nortel Alteon/Cisco CSS Load balancers.Primary Technical contact for UK IBM’s Architectural network for hosting Applications being deployed at EMEA, US & Australia regions. Scaling existing networks and Projects including GSLB and VPNs.HW: Alteon load balancers, Cisco PIX/ASA Firewalls, Netwrork routers and… Show more Providing L2/L3 support for IBM’s Campus LAN infrastructure (Deployed in UK) – Networks comprised of Cisco L2/L3 switches, PIX, Nokia/Checkpoint Firewalls and Nortel Alteon/Cisco CSS Load balancers.Primary Technical contact for UK IBM’s Architectural network for hosting Applications being deployed at EMEA, US & Australia regions. Scaling existing networks and Projects including GSLB and VPNs.HW: Alteon load balancers, Cisco PIX/ASA Firewalls, Netwrork routers and switchesTechnologies like Firewalls, VPN, IPS/IDS, Identity Management, Access control, Security Management, Security Monitoring Analysis and Response, Inter-site GSLB implementation for Improve security for the data center and critical business applications using acquired technology, the integrated, DNS-focused, distributed-denial-of-service (DDoS) protection software in the GSS series. Show less

Bangalore

B.Tech, Information Technology

Information Technology

Education record