Siva Subramanian Email and Phone Number

Producer of Organic Greens (20+ varieties) through 100+ acres of organic certified farms and Supplier of various Organic products (300+) to B2B, B2I and B2C customers

End to end Resource management including bench management, freshers placements, onsite placements (internal and external), co ordinate with Delivery, Sales & customers, responsible for forecasting resource needs, cowork with recruitment teams and candidates for successful joining ratios, EBITDA improvement, upskilling existing resources etc.,Customer Relationship, Operations Management, Bench Management, Resource Management, Reskilling/Upskilling are the core job responsibilities apart from the strategic initiatives for the organisational growth

Plan & Prepare end to end Resourcing activities, co ordinate with Delivery, Sales & customers, responsible for forecasting resource needs and effective bench management, cowork with recruitment teams and candidates for successful joining ratios, etc.,Customer Relationship, Operations Management, Bench Management, Resource Management, Reskilling/Upskilling are the core job responsibilities apart from the strategic initiatives for the organisational growth

Handling the subject matter experts for Telecom experts with defining process, ideas, metrics

Handling critical escalation group of a Telecom giant in US. Is the first point of contact for any customer escalations

Handling support team of ITES for a Telecom giant in US with defined KRAs

Subject matter expert for 19 members team for a Telecom giant

Handling L1 support for a Telecom giant in US

Handle Frontline First Level support calls for customers from HP, McAfee and help with technical troubles