Sebastián Videla Email & Phone Number

Barcelona, Ct, Es

Barcelona, Catalonia, Spain

Barcelona, Catalonia, Spain

Redesigned sales business process and implemented it on Hubspot, generating more potential clients

• Co-founded ChitaKids, children’s educational books.• Tested P2P Loan model feasibility, building webpage (www.wecash.cl), generating +30 Leads.• Evaluated Sports E-Commerce site, building a website, executing marketing campaigns, assessing scale feasibility in less than three months.

Santiago Metropolitan Region, Chile

• Managed a team of 8 to reinvent equipment Demos in pandemic lockdown, doing webinars Demos, ensuring continuous operation.• Re-Engineered lead qualification process, minimizing customer’s first contact times by 75%, and delivering only qualified leads to sales reps, achieving sales plan with deviation -5%. • Optimized digital marketing campaigns, tripling website visits and boosting social media followers by 70%.

Santiago Province, Chile

• Defined area structure and roles. Built a high-performance team, driving an unprofitable area into Sawa’s most profitable business unit, accounting for 30% of profits.• Established commercial alliance with different suppliers, going from 100app to +1000 products in the E-Commerce and enhancing gross profits by 10%.• Re-Created operational procedures, cutting delivery times by half and optimizing delivery costs by 10%.

Advised Lealtad 360, leading the design, execution, and implementation of an innovative technological solution. Led the consulting firm's team of programmers and managed the commercial relationship with the client (Copec).• Developed a mobile application for Copec sales Reps, suggesting routes and optimizing the number of visited clients.

Santiago Metropolitan Region, Chile

• Controlled Entel Home (TV, Internet, Phone) operational budget, attaining a deviation of – 5%.• Devised and attained decoder withdrawal strategy, increasing first visit withdrawal effectiveness by 10%.• Planned and quantified operational resources – technicians, vans, person-hours – for a first national broad campaign, ensuring needed resources to serve demand increase.

Santiago Metropolitan Region, Chile

• Created and performed revenue management in Copec lube stations, now Agenda Online, accounting for 30% of sales.• Automated selling price calculation for the B2B channel, eliminating all typing errors and diminishing execution time by 80%.• Redesigned and implemented Copec key software system when previous software’s supplier was closing its operation in Chile, succeeding its implementation in 6 months, and ensuring continuous operation

Santiago, Santiago Metropolitan Region, Chile

• Developed and led Copec’s new lubricators loyalty program, reducing turnover by 10% and cutting costs by 30%.• Conducted Copec’s customer experience program, improving 80% to 85% satisfaction levels.• Formulated and accomplished targeted marketing campaigns, decreasing re-purchases times by one month.

Master Of Business Administration - Mba

Eng. Of Industry, Diploma In Transportation Engineer

• Devised with Professor Luis Cifuentes, an equity admission route to studying Engineer, for a student coming from a subsidized.