Sixia Sun personal email
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Looking to be an IT Support Analyst/Engineer or a C/C++/Java programmer.Specialties: Computer Applications Programming (Proficient in C++, experience with Java), Helpdesk, Desktop Support, Customer Service, Teamwork, Communication, Event Planning and Organizing, Marketing, Chinese (Mandarin) and English translating.Walking into post-pandemic era, constant and efficient assistance on business hardware and software is needed more than ever. With 6+ years professional experience, I'm ready to build back better, for business development, for my own growth, and for future generations.
Takeda
View- Website:
- takeda.com
- Employees:
- 32621
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Information Technology Support EngineerTakeda Aug 2023 - PresentDeerfield, Illinois, United States
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Volunteer StaffChinese Rainbow Network Jun 2015 - PresentUnited States -
Marketing ManagerTownie Branding, Llc Mar 2019 - Aug 2023Chicago, Illinois, United States- Developing marketing strategies for new products- Organizing promotional events and coordinating day-of deliveries and staffing- Reviewing current marketing campaigns for weakness and developing solutions within budget constraints- Identifying potential new markets and creating a plan to enter the market -
Information Technology SupervisorLlin Restaurant Co. Nov 2018 - Dec 2021Chicago, Illinois, United States- Maintained company hardware and software up to date and easy to operate- Recorded payroll data- Ordered food, linens, gloves and other supplies while stayed within budget limitations- Kept customers satisfied and handled complaints
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Information Technology SupervisorSushi Para Feb 2012 - Dec 2017Chicago, Illinois- Maintained company hardware and software up to date and easy to operate - Made sure stores’ safety and food quality standards- Insured incoming staff members complies with company policy before training staff to follow restaurant procedures- Organized schedules and kept track of employees’ hours
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Help Desk Level 1Abbott Oct 2013 - Jul 2014North Chicago, Il- Assisting users with ultilizing new password management tool.- Walking users through of setting up VPN remotely on both laptop and mobile devices.- Routing tickets to higher level or local support teams if further assistance required.- Assisting users with software and hardware installations. -
Help Desk AnalystGrainger Sep 2012 - Oct 2013Niles, Il- Troubleshot Microsoft Exchange 2010 migration issues;- Assisted users with GPASS, VPN, and SAP portal;- Configured printers, MFDs, Lenovo and hp laptops cell cards.- Provided mobile devices technical services remotely. -
It InternWindy City Hardware Feb 2012 - Sep 2012Chicago, Il- Assisted the supervisor with E-files designing, editing, and refining- Troubleshot technical issues including software and hardware- Coordinated with other interns- Did online search and research projects
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Peer AdvocateRoosevelt University Dec 2010 - Dec 2011Counseling Center- Coordinated and facilitated events - Researched topics for program development - Provided information to students regarding depression, alcohol use, and stress management - Contributed articles to the Counseling Center newsletter -
It Helpdesk AssistantRoosevelt University Aug 2010 - Dec 2011Technology Helpdesk- Troubleshot login issues to various University systems- Submitted, followed, and solved help desk tickets via a web-based ticketing system - Parature- Trained and observed new hires
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2011 New Students Orientation LeaderRoosevelt University Jul 2011 - Aug 2011Center For Student Involvement- Played a major role in facilitating the adjustment of new students and their families to the community- Shared accurate information about academic, and social resources while working with faculty and staff
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CashierChinese Culture Institute Mar 2010 - Dec 2011Chinatown, Chicago- Helped customers to find the books they look for- Answered questions related to Chinese history and culture- Managed and relocated online orders
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Technician AssistantRoosevelt University Jan 2010 - Dec 2010Multimedia ServicesDelivered Mobile PC to classrooms and helped with hooking up or other issues
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First Year Seminar Peer InstructorRoosevelt University Sep 2010 - Oct 2010Center For Student Involvement- Collaborated with the instructor in helping new students feel both welcome and empowered on campus
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2010 New Students Orientation LeaderRoosevelt University Jul 2010 - Aug 2010Center For Student Involvement- Played a major role in facilitating the adjustment of new students and their families to the community- Shared accurate information about academic, and social resources while working with faculty and staff
Sixia Sun Skills
Sixia Sun Education Details
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3.75
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3.5/4
Frequently Asked Questions about Sixia Sun
What company does Sixia Sun work for?
Sixia Sun works for Takeda
What is Sixia Sun's role at the current company?
Sixia Sun's current role is Technology Support Professional.
What is Sixia Sun's email address?
Sixia Sun's email address is si****@****ail.com
What schools did Sixia Sun attend?
Sixia Sun attended Roosevelt University, Xidian University.
What are some of Sixia Sun's interests?
Sixia Sun has interest in New Technology, Traveling, Gourmet Cooking, Organizational Development, Digital Photography, Swimming.
What skills is Sixia Sun known for?
Sixia Sun has skills like Visual C++, Java, Html, C, Singing, Swimming, Event Planning, Cloud Computing, Flyer Design, Posters, Travel Photography, Travel Writing.
Who are Sixia Sun's colleagues?
Sixia Sun's colleagues are Amal Sen, Laura Reyes, Jonathan Malchiodi, Paityn Fiets, Michelle Keller (Hinkley), Julia R., Anders Pode Milwertz.
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