Hey there! 🙋🏼♀️As the COO at Omtalent & Pyng, I’m all about driving success and fostering a collaborative, positive work environment. My mission is to ensure that our team not only excels but feels empowered and valued every step of the way.I thrive on seeing our operations run smoothly and our partnerships flourish. With a passion for optimizing processes and a keen eye for detail, I’m always seeking new ways to enhance our services and adapt to the ever-evolving BPO landscape.My approach is centered around combining strategic thinking with a genuine commitment to supporting our team and clients. I believe that a great work culture and clear communication are the keys to achieving outstanding results and reaching new heights together.Let’s make great things happen! 🚀
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Chief Operating OfficerOmtalent Mar 2024 - PresentCity Of Johannesburg, Gauteng, South Africa -
Head Of Marketing And CultureOmtalent Oct 2022 - Mar 2024City Of Johannesburg, Gauteng, South AfricaHead of MarketingResponsible for leading marketing strategies and activities that are aligned with the company's goals and objectives.Key competencies include:- Thorough market research- Formulating marketing strategies- Providing adept communication solutions- Elevating brand visibilityCulture/ Head of PeopleResponsible for leading the process to grow internal cohesion and capabilities around a purpose-driven culture in alignment with the company brand and values.- Employee Value Proposition- Employer Branding- Onboarding & Induction- Career Management & Succession Planning- Internal Talent mobility -
Chief Operating OfficerPyng Mar 2024 - PresentJohannesburg Metropolitan AreaPyng helps tech startups outsource offshore CX talent 🦄In essence, your brand (& the way your customers view you), is only tested twice. 1) Once, when they decide to start paying you. 2) And then again, when they have an issue.For many B2C tech companies, your support team is the only marketer/salesperson that a customer will interact with when they are having doubts with your service. The only way to ensure you’ll retain that user is by providing spectacular, extraordinary, over-the-top, freaking good customer support.And that’s exactly what we do.Pyng is not a call center. We’re a happiness company. 😁📍South African talent: Native English speakers💻 Tech focused: We specialize in CX for tech startups looking to scale⏰ Any timezone you want, 24/7 hours💥 ENERGY IS FELT THROUGH THE PHONE 💥https://hirepyng.com/ -
Project Assistant - Knowledge Management (Brand And Communications)Western Cape Government Oct 2021 - Sep 2022South Africa -
Project Assistant - Yearbeyond AcademicWestern Cape Government May 2020 - Oct 2021Cape Town, Western Cape, South Africa -
Graduate Intern - Yearbeyond AcademicWestern Cape Government Jul 2018 - May 2020Cape Town
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Operations OfficerVfs Global Feb 2018 - Jul 2018Cape Town -
Operations OfficerVfs Global Feb 2017 - Jul 2017Cape Town Area, South Africa -
Sales RepresentativeRedemption Leather Jun 2014 - Dec 2016Wellington, South Africa
Siyanda Yabo Skills
Siyanda Yabo Education Details
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Business/Commerce, General -
Cape Academy Of Mathematics, Science And TechnologyNational Senior Cirtificate
Frequently Asked Questions about Siyanda Yabo
What company does Siyanda Yabo work for?
Siyanda Yabo works for Omtalent
What is Siyanda Yabo's role at the current company?
Siyanda Yabo's current role is COO at OmTalent & Pyng.
What schools did Siyanda Yabo attend?
Siyanda Yabo attended Cape Peninsula University Of Technology / Cape Technikon, Cape Academy Of Mathematics, Science And Technology.
What are some of Siyanda Yabo's interests?
Siyanda Yabo has interest in Music, Different Cultures, Languages, Arts.
What skills is Siyanda Yabo known for?
Siyanda Yabo has skills like Sage Pastel, Communication, Microsoft Excel, Microsoft Powerpoint, Microsoft Word, Microsoft Access, Biometrics, Audio Typing, Microsoft Project, Software Development Life Cycle, Teamwork, Time Management.
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