Siân Bevan Email and Phone Number

Leading Research in the Homes Team.

Working across the mobile app strategy both current and future facing - leading research across the app re-design

Leading and growing the research team of 10 across consultancy, web, mobile and ebanking in the commercial space.Making sure we have a healthy & motivated collective of researchers who can bring their UXR expertise to projects.Raising the profile of our users and customers daily and into the heart of our HCD practice. Informing strategy and prioritising needs for commercial through exploratory and tactical insights.Researching inclusively - and often.Understanding more about what makes Natwest customers tick, how they truely experience our products, as well as uncovering unmet & future needs.

Define, plan, and conduct user research across products at a strategic level Deliver compelling insights to the product, design teamsFacilitate evidence-based product and design decisionsDevelop and innovate our mixed-methods user research practice with the wider teamContribute to company-wide research strategy, across markets, while leading projects Working with the team to manage research briefs, work flow and up-skill within digital

Leading the research and UXR around the Echo start up product, alongside the product team.Focusing on research with users of the new service, and understanding key needs, as well as educating the wider team on the value of research and its role within the UCD process.

The Big Picture is at the intersection between people and design – wherever the two come together, we deliver world class insight to inspire exceptional digital design and brand strategy. Working with a host of exciting, robust and agile methodologies in the UK and internationally we are in a great place to help you crack any brand & design challenge.

Strategic consultancy for clients with big research questions looking to shape, develop and innovate within their industry.Working across a range of clients from the beauty, youth, financial, charity and travel sector both nationally and internationally.http://www.truth.ms/aboutI'm a passionate people reader, who is committed and driven to finding creative, engaging and actionable solutions to client questions that drive change, provide brand purpose, push boundaries and innovate in the consumer space.

Qualitative moderation across a range of clients, using a selection of methodologies and approaches both national and internationalRapid iteration, user testing, and sketchingCreative development New Product developmentBrand Strategy User TestingBrief and visualisation creation

-Managing the strategic, front end relationship with JustGiving and the digital team.-Ensuring/influencing the CRUK/JG roadmap so that they align strategically, tie in with our insights, persona's and mobile first approach.-Growing and maintaining the relationship with JG and across the CRUK organisation.-To be the voice of the consumer/supporter across projects, ensuring that we are developing with strong UX, design and in line with key, quality, consumer insight and market research from CRUK/JG.-Managing this process to make sure we are asking the right business questions and applying the right methodologies to use.-Brainstorming-Desk Research-Brief Writing-User Testing-Customer Journey Evaluations-Considering the big themes and motivations that shape and underpin the CRUK and JG user.

-Working on a key apple creative product release.-Key insight, brainstorming and focus group leadership to develop three key concepts for development.-Evaluating the sessions, and presenting them back to the wider team, with a view to the creative, commercial and user goals of the project.

-Working on the Waitrose account across TV, print and online, with new creative every two weeks.-Reporting into AM/AD and senior account directors at Waitrose.-Owning the digital offering, weekly DMPU assets, running across multi display and sites.-Managing the insight, production, feedback, tracking and overall lifecycle of the creative.-Inputing creative ideas, concepts, and presenting competitor analysis back to the wider team.