• Manage customer relationships with over 35 institutions, from Rice University to the CUNY system.• Design and conduct online and video recorded trainings of Shared Shelf’s cataloging and media management tools. Bolster affiliated unit knowledge by conducting internal training and providing communications.• Manage data migration for web-based service via mapping/crosswalk of legacy data to schema, partnering with database team. • Lead presentations and facilitate meetings with key stakeholders such as acquisitions librarians, university librarians, and CIOs. • Manage project to develop the plugin for open source CMS, Omeka, collaborating with George Mason University, where Omeka was developed.• Wrote and edited promotional newsletters and training documentation. • Discover and reported bugs and enhancements, partnering with the Quality Assurance team to develop the Shared Shelf software. • Prepare and conduct training for new employees in multiple internal systems and software; manage Strategic Services Assistant in implementation of new subscribers to Shared Shelf.

• Coordinated outreach for Shared Shelf to prospective institutions in the United States and internationally. • Organized and conducted training and information sessions (in both the ARTstor Digital Library and Shared Shelf software platforms) for librarians and library consortia such as IRIS in Ireland, OCUL in Ontario and the California Digital Library. • Launched successful trial program and manage trial activity in the Shared Shelf image management platform, monitoring statistics and providing support and instruction to trial users at diverse institutions like Arizona State University, Wesleyan University, Bard College, and Washington University.• Represented ARTstor at international conferences, such as ARLIS/UK & Ireland and IFLA as well as domestic conferences, such as ARLIS/NA, ACRL, CAA and FATE/MACAA. • Designed and conducted online and video recorded trainings of Shared Shelf’s cataloging and image management tools • Edited ARTstor Library Relations’ newsletter content. • Executed licensing for the ARTstor Digital Library and Shared Shelf. • Drew up fee estimates for Shared Shelf and liaised with the User Services and Legal teams in the set-up of institutional access to both the ARTstor Digital Library and Shared Shelf. • Designed and deployed outreach campaigns for Shared Shelf. • Prepared and conducted training for new employees in Lyris, Talisma, Dreamweaver, and Shared Shelf.

• Designed a policies and procedures guide for NYSID Library’s staff. • Aided in the reclassification of NYSID Library’s collection from the Dewey Decimal System to Library of Congress. • Handled in-person and IM reference questions. • Designed and conducted staff instruction for the ARTstor Digital Library.

• Coordinated research and mailing campaign to solicit contemporary catalogs from Canadian art galleries. • Searched book lists and suggested purchases

• Wrote, edited and formatted Art Watch, an online publication on fine art and collectibles, which reached over 30,000 subscribers on a bi-weekly basis. • Reported on and analyzed eight weekly e-letter sends to evaluate the success of e-letter business. • Managed advertising sales revenue, invoices, and billing. • Oversaw Forbes Newsletters’ relationship with customer service providers, streamlining their service and handling various escalations

VISUAL ARTS HISTORY EARLY MEDIEVAL ARTHISTORY OF WESTERN ART AND CONTEMPORARY THEORY• Organized study groups and library/online research seminars. Graded and edited undergraduate essays and exams.• Met with students to discuss course and individual progress. • Prepared and delivered weekly tutorials on the history of Western art and contemporary theory. • Developed a curriculum based on assigned readings in the history of art theory with the objective of enhancing students’ critical and theoretical skills as well as their historical knowledge.