• Maintain cleanliness, organisation and stock of the bar area as well as keeping seating areas sanitized and tidy for customers.• Preparing and serving beverages including cocktails, craft beers and spirits, and handling cash and card transactions.• Assist customers with craft beer information during the weekly “Tap Takeover” by providing brewery details and offering tasters and recommendations.

• Independently managed end-to-end events ranging from team socials to 150+ attendee conferences. This included booking event space, catering, and audio & visual equipment; creating invitations, confirmations and registration forms using Concep and sending these; tracking RSVPs and dietary requirements; organising catering; creating event materials such as seating plans, place cards or name badges and information packs; tracking budgets; manning the event on the day to greet guests and ensure a smooth execution; actioning post-event tasks such as finalising costs, invoices and attendee figures, updating yearly event forecast and distributing materials to attendees and no-shows.• Managed webinars using On24 and Microsoft Teams.• Researched venues and suppliers and liaised with them to determine best prices/packages to present options to the event host.

• Point of contact for a team of 20 fee earners ranging from newly qualified to senior associates to assist with tasks listed below as a junior as well as data entry, proofreading, creating or amending presentations and booking travel including taxis, flights, trains and hotels.• Calendar, inbox and telephone management.• Assisted the department social team with booking team events and away days.

• Point of contact for a team of 15 fee earners ranging from newly qualified to 5 years PQE to assist with tasks listed below as an administrator as well as time keeping; amending or formatting letters and court documents; ran conflict checks and opened, closed or amended client matters; and uploaded invoices for processing.• Assisted senior secretaries with the planning and execution of client networking events and dinners hosted by partners.

Worked across two departments receiving work by managing team inbox requests. These jobs included basic printing, copying, scanning and faxing requests; creating court bundles, bookmarking and hyperlinking indices using pdfDocs; arranged courier deliveries and collections.

• First point of contact for the distribution centre via telephone, email and for anyone visiting.• Managed centre’s general inbox and answered queries in a timely manner.• Created and distributed picking sheets for warehouse staff and delivery schedules for crews every morning.• Contacted customers via telephone to book in their deliveries. Would leave voicemails if unsuccessful and log information against their account for others’ reference.