• Support the Resourcing Advisors with the UK recruitment for the Business Services sectors of the firm;• Establishing and maintaining good relationships with agencies and direct hire candidates;• Arrange interviews and meetings for candidates and managers;• Manage the online application tracking system from vacancy authorisation through to offer;• Manage the complete recruitment onboarding process from offer through to induction;• Processing recruitment invoices, including agency fees, recruitment bonuses and other recruitment related expenses relating to Business Services recruitment;• Arranging preferred recruitment supplier, meetings, briefings and quarterly engagement events;

• Manage the buying and delivery and process of goods or services for our client;• Monitor open orders, billing, inventory and other key reports;• Goods receipt processing for internal consumption and customers’ orders as required;• Organising and tracking delivery of equipment both from the vendor or our warehouse;• Processing purchase orders for internal consumption;• Process sales orders using tools such as SAP and SharePoint;• Purchasing via vendor online ordering tools and other supporting systems;• Updating and maintaining records through the lifecycle of each order.

Support the Supply Chain & Operations HR team in the implementation of the HR agenda for the business units, providing professional administrative support and HR guidance as appropriate.Build strong working relationships across the business units to act as the day to day point of contact for employees.• Responsible for the day to day maintenance of the HRIS (Success Factors)• Manage the recruitment process: from vacancy authorisation, liaising with hiring managers and agencies, publishing vacancies on various websites, determining and conducting the appropriate selection process, deliver feedback and make offers.• Prepare contracts of employment for new starters and contract change letters confirming secondments/change of role for existing employees.• Organise and attend disciplinary and capability hearings with managers as HR representation and active note taker.• Provide first line advice to managers on grievance issues.• Assist managers with absence cases, meetings and Bradford Factor calculations. • Monitor the Return to Work outcome meetings between employee and managers.• Process starters/leavers/changes including preparation of Payroll notification documents, sending appropriate notification emails as appropriate.• Carry out pre-employment checks including referencing and eligibility to work in the UK and conduct exit interviews.• Responsible for administration of maternity/paternity/parental leave including meeting with employees to discuss the policy; process paperwork, updating HRIS, and prepare payroll authorisation documents• Raise and process and receipt Purchase Orders for the HR team.• Administration of Occupational Health referrals• Undertake probation, secondment and temporary employee reviews.• Liaising with managers to develop induction plans for new starters. Deliver the Corporate Induction Programme.

As part of the MA HRM I undertook a 10 week placement investigating a business issue from a HR perspective.

• Act as an initial point of contact for New Business and Customer Services enquiries by telephone, email and in writing.• Undertake accurate administration activities for new and existing members.• Take personal responsibility for resolving member issues and complaints, liaising with other internal departments and amending as required.• Record and issue product information packs to potential members within agreed service standards.• Process new applications from receipt though to policy issue whilst applying policy guidelines.

• Taking inbound calls dealing with customer queries regarding claims and policies.• Providing a high level of customer service.• Dealing with a number of administrative tasks and high volumes of paperwork.• Working in a very busy office and meeting department targets on a daily basis.• Between Apr and Dec ‘09 I took a career break and travelled around the world to Asia, Oceania and the Americas.

• Various administration and data entry tasks.• Meeting important deadlines for clients.• Liaising with clients on a one-to-one basis.• Printing and filing/ sorting jobs.