Susan Jacobs Email & Phone Number

Boston, Massachusetts, Us

Cambridge, Ma, Us

- Managing two teams with a total of 11 direct reports developing Terra, a cloud-native platform for biomedical researchers to access data, run analysis tools, and collaborate.- Significantly grew the Interactive Analysis team, more than doubling the size of the team.- Revived the co-op program within DSP, resulting in the hiring of three co-ops per term as well as providing enrichment opportunities for co-ops.- Created and promoted an internal technical blog to communicate and document architectural/technical decisions and other knowledge-sharing.- Supported the career development of all of my direct reports, resulting in two promotions and two engineers transferring internally to roles better suited to their career aspirations.

Newton, Ma, Us

Managed a team developing CyberArk Conjur Secrets Manager Enterprise. Conjur provides security and identity software for companies wishing to secure their entire DevOps and cloud deployment lifecycle.- Facilitated collaboration with engineering teams in Israel.- Introduced concept of a Release Branch to the org which allowed forward development to continue while a release was hardened.

Boston, Ma, Us

- Managed a team developing features for business travel admins, managers, and CFOs in a fast-paced startup environment.- Introduced agile development methodologies, successfully coached team to adopting scrum.- Mentored managers, developers and product owners.

San Francisco, California, Us

• Managed a team of 10 (5 in Boston, 5 in Bucharest, Romania) software and quality engineers developing Fitbit’s eCommerce website. • Coached team to conceive of and implement process changes and technology enablement projects that allowed the team to deliver more software, with higher quality, in less time than ever before, ultimately resulting in the first Thanksgiving Day since 2014 that no-one on the team had to work. • Improved the team’s hiring process by improving job descriptions, standardizing interview questions, and interviewer roles, and initiating the use of CodePen for coding exercises.

New York, Ny, Us

• 12 week course on the fundamentals of web development with >600 hours of training• Created multiple full stack projects under tight deadlines (<10 days)• Demonstrated proficiency in JavaScript, jQuery, AJAX, Ruby on Rails, Node, Express, and Ember

Waltham, Ma, Us

Managed the team developing Constant Contact’s JavaScript and Ruby based 3rd Generation Editor. I managed this project from conception to establishment of the 3GE as the default editing experience for all new email marketing trialers.• Directly managed a team of twelve software and quality engineers including regular 1x1s, mid-year and annual reviews, coaching, and career development.• Recruited and hired new team members, including college interns.• Worked closely with our Product Owner to do strategic planning for the project,including ensuring that technology enablement is addressed.• Acted as Scrum Master for the team.• Developed Constant Contact’s Software Engineering Development Program for recentcollege graduates.

Waltham, Ma, Us

• Directly managed team of 8 software and quality engineers including regular 1x1s, mid-year and annual reviews, coaching and career development. • Acted as Scrum Master for the team of @24 engineers, web developers, designers, and POs. • Moved the Website from a monthly deployment model to twice weekly deployment.

Waltham, Ma, Us

• Spearheaded the effort to convert the entire Constant Contact acquisition website from JSPs to a Spring and Tiles based architecture.• Implemented A/B testing and marketing analytics tools such as Adobe Test & Target and SiteCatalyst.• Instrumental in the conversion of the Website team from Scrum to Kanban agile process.

YellowBook's WebReach manages search engine advertising via Google AdWords® and Yahoo!®.• Gathered requirements, developed prototypes, presented demos to stake-holders, designed and implemented the data access layer using Hibernate.• Implemented functionality to retrieve daily campaign performance data from Google and Yahoo via their respective APIs.• Reviewed and updated code in the data access layer to improve efficiency and security. Educated team members in proper techniques for design and code of data access layer using Hibernate.• Scrum-master of the Advertiser Portal project - Planned sprints, ran daily scrum meetings, coordinated with Project Management, QA, DBA, Marketing, IT, and Operations.• Interviewed candidates for open positions in Java Development, Web Design, Release Engineering, Project Management, and Database development. Worked with 3rd party recruiters to obtain candidates.

• Eight person startup developed a travel media site for planning travel with family and friends. • Implemented server-side Java code utilizing Spring, Hibernate, and MySQL. • Occasionally called upon to write/modify some HTML and JavaScript and pitch in where ever needed.

• Designed and implemented features for XBR Store Analytics 6.5 using JSPs, JavaScript, Servlets, and embedded Swing applets.• Standardized build process using Hudson, CVS, and dedicated build machines. Prior to this, an individual contributor built the software on his personal computer.• Improved use of existing source control system by training users, and encouraging use of tags, branches, etc.

Austin, Texas, Us

Developed budgeting and planning applications for Fortune 500 companies utilizing OLAP databases, Visual Basic, and Java applets.• Led a small group of developers• Created and maintained development task schedules, including scheduling of releasesand patches• Designed and implemented new features• Worked closely with Support and Sustaining Engineering to diagnose and solvecustomer issues

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Developed software applications designed to provide innovative business solutions to the consumer packaged goods industry.

Developed multi-user, clinical information management system for healthcare organizations used to improve quality and reduce costs, implemented in the Windows environment with MS FoxPro, a relational PC database product, on a Novell Network.

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