Seán Jago work email
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Seán Jago personal email
Seán Jago is a Solutions Architect at Docebo. He possess expertise in agile methodologies, xml, localization, javascript, html 5 and 11 more skills. He is proficient in Irish. Colleagues describe him as "Seán was an absolute pleasure to cross paths with and I’m very grateful to have had our client partnership. He has an incredible talent for communicating complex project matter in a simple, yet thoughtful manner so that even the most impactful challenges can be resolved with ease. Seán demonstrated well-versed technical engineer skills and was tremendously instrumental in the success of our program. I directly credit him for (single-handedly) maintaining our custom-built platform sync. Outside of his hard skills, Seán showcased the highest caliber soft skills - put simply: he is a joy to work with. Seán takes quick action, shows a depth of understanding second to none, and provides care in every conversation. He makes you feel like you are his most important client with every interaction. I highly recommend Seán for solutions-oriented roles and can confidently say he will be a notable asset to any team."
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Solutions ArchitectDoceboToronto, On, Ca -
Solutions EngineerCopper Mar 2024 - PresentSan Francisco, California, Us- Helping customers connect Copper CRM with their existing tech stack and marketing tools, including Zendesk, DocuSign, Google Workspace, Mailchimp, Zapier- Creating Copper workflows and email automations to help customers streamline their processes and save time- Working both pre-sales and post-sales, gathering client requirements and designing efficient and scalable solutions -
Technical ConsultingAdvocacy Maven Feb 2024 - Oct 2024Bucharest, Ro- Collaborate with clients to understand their technical needs and business objectives. - Analyze existing systems and processes to identify areas for improvement and optimization. - Design custom software solutions tailored to client requirements. - Provide technical guidance and expertise to project teams and stakeholders. - Conduct technology assessments and recommend appropriate tools and platforms. - Troubleshoot technical issues and provide timely resolution to ensure project success. - Act as a liaison between technical and non-technical stakeholders to facilitate effective communication and alignment. -
Senior Solutions EngineerInfluitive Mar 2022 - Feb 2024Toronto, Ontario, CaExperienced Senior Solution Engineer specializing in post-sales engagements, proficient in scoping, building, delivering, and documenting integrations and workflows between Influitive and various CRMs, Marketing Automation Systems, Swag Vendors, Analytic tools, Data Warehouses etc.In my role here, I've teamed up with partners and outside vendors to weave their solutions into our platform seamlessly. By keeping communication open and aligning our goals, we've crafted integrations that make our services even better for users. Working closely with our partners, we've tackled technical challenges together, building relationships that have helped us grow and offer more to our clients.With a deep understanding of both technical and business requirements and a passion for problem-solving, I excel in designing tailored solutions that optimize efficiency, streamline processes, and drive customer success. I leverage my ability to collaborate cross-functionally and I consistently deliver high-quality implementations that meet and exceed client expectations. -
Solutions EngineerInfluitive Sep 2019 - Apr 2022Toronto, Ontario, CaDesigning and building custom integrations and solutions for our customers as well as extending our existing supported integrations. Using tools like Cloud Elements/Zapier with JavaScript in order to leverage APIs of different systems.Guiding customers through the technical aspects of their implementation and launch.Working in the B2B space with platforms such as Salesforce Sales Cloud, Salesforce Marketing Cloud, Shopify, Datadog, Sendoso, Marketo, Reference Edge to name a few.Build out automation for internal processes to improve the efficiency of the organization. -
Senior Support EngineerInfluitive Mar 2018 - Sep 2019Toronto, Ontario, Ca -
Technical Support EngineerInfluitive Feb 2016 - Mar 2018Toronto, Ontario, CaPlay a crucial technical role on the support team. In addition to great product knowledge I display practical knowledge and understanding of technologies which power and extend the product.External Technical SupportProvide implementation support for customers in the following areas- Single Sign On (SAML, OAuth2)- Extension of the product capabilities through API- Advanced/Complex application integrations and workflows (Salesforce, Marketo, Google analytics, Hubspot)- Custom CSS- Custom Domains- SSL & TLS- Email Deliverability - SPF/DKIM- Produce and maintain product documentation for customers- Contribute to educational videosInternal Team Development- Assist Tier 1 agents when necessary- Create and improve internal documentation- Play an active role in on-boarding new agents- Perform development tasks which takes burden off developers and results in a quicker turn-around on tasks for customers (Ruby on Rails, ActiveRecord Database, JavaScript)- Act as a liaison between CS and Engineering teams -
Client Support SpecialistInfluitive Jul 2015 - Feb 2016Toronto, Ontario, CaEnsuring that our clients and their customers have an exceptional experience with our product and service all of the time.Using my interpersonal, communications, technical and influencing skills and working directly with a wide variety of clients at some of the most innovative companies in the world I help them extend their usage of Influitive throughout their organization.I prioritize and manage myself using my problem solving skills to get things done with minimal oversight. Involved in creating exceptional documentation and helping improve processes continually. -
Localisation Software EngineerLionbridge Aug 2011 - Mar 2015Waltham, Massachusetts, UsCreated and published new content for site based off direction from the client, working with a large team, locally and overseas to ensure quality is of the highest standard. Complete and assess numerous reports weekly. Carry out fixes to live site. Carry out in-depth QA checks of output. Created multiple training documents and tracking documents.
Seán Jago Skills
Seán Jago Education Details
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University College DublinComputer Science -
Sallynoggin College Of Further EducationInformation Technology -
HackeryouRuby On Rails Course
Frequently Asked Questions about Seán Jago
What company does Seán Jago work for?
Seán Jago works for Docebo
What is Seán Jago's role at the current company?
Seán Jago's current role is Solutions Architect.
What is Seán Jago's email address?
Seán Jago's email address is se****@****ive.com
What schools did Seán Jago attend?
Seán Jago attended University College Dublin, Sallynoggin College Of Further Education, Hackeryou.
What are some of Seán Jago's interests?
Seán Jago has interest in Rugby, Soccer, I Was A Prefect In My Secondary School, Education, Basketball, Tennis.
What skills is Seán Jago known for?
Seán Jago has skills like Agile Methodologies, Xml, Localization, Javascript, Html 5, Css3, Documentations, Microsoft Office, Web Content Management, Sharepoint, Sharepoint Designer, Xslt.
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