Syed Jamshaid Ali

Syed Jamshaid Ali Email and Phone Number

Territory Manager | FedEx Express | Six Sigma (GB) | Supply Chain and Logistics Professional @ FedEx
memphis, tennessee, united states
Syed Jamshaid Ali's Location
United Arab Emirates, United Arab Emirates
Syed Jamshaid Ali's Contact Details

Syed Jamshaid Ali personal email

About Syed Jamshaid Ali

Professional experience of more than 6 years on client management in commercial and sale division. Having a sound background of Telecommunication, Transportation and Logistics industry with team leading and team building expertise. Ability to swiftly assess spearheaded Quality Assurance, Business Processes, Training & Development, Customer Service & Contact Centre Operations. A sound knowledge on air freight exports and imports solutions. An active team work with excellent communication and interpersonal skills, committed to job, potentials of hard work, loyalty and sincerity of purpose. Intrinsic quick learning ability and comprehension favors easy adaptation to extraneous assignments and exploring new dimensions of work.

Syed Jamshaid Ali's Current Company Details
FedEx

Fedex

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Territory Manager | FedEx Express | Six Sigma (GB) | Supply Chain and Logistics Professional
memphis, tennessee, united states
Website:
fedex.com
Employees:
185027
Syed Jamshaid Ali Work Experience Details
  • Fedex
    Territory Manager
    Fedex Apr 2021 - Present
    Abu Dhabi, United Arab Emirates
  • Fedex
    Product Specialist - Special Services
    Fedex Jun 2018 - Mar 2021
    Dubai, United Arab Emirates
  • Fedex
    Special Services Reprentative - Major Accounts
    Fedex Jun 2017 - Jun 2018
    Dubai, United Arab Emirates
  • Tnt Express
    Quote Desk Specialist
    Tnt Express Dec 2013 - Jun 2017
    Middle East Head Office - Dubai
    Providing competitive quotes within very short time framesConverting Quotes into actual revenue by regular and timely follow up.Improvement of revenue quality by up selling.Identify special service opportunities and pass them over to the special services team for tailor making of solutions and pricing to meet customer’s distribution needs.Chasing sales quotesHitting daily sales targetsMaintaining good customer relationsAnswering customers telephone queriesProducing reportsGrowing the businessMaintaining client recordsEnsuring customers are charged the correct price for the service provided.
  • Tnt Express
    Customer Service Agent
    Tnt Express May 2012 - Dec 2013
    United Arab Emirates
    • Providing excellent customer support, resolution of customer’s queries, conversation with customers on phone calls and email• Placing bookings/ Track and Trace of the shipments and Follow up on all inbound and out bound domestic and cross boarder bookings. • Developing and provide data and quality review to senior management team.• Handling escalations
  • Lucid International Llc
    Sales Executive
    Lucid International Llc Mar 2011 - Feb 2012
    Sultanate Of Oman
    • Market sales calls for new prospective customers about Vehicle Tracking system and IT solutions. • To achieve sales targets as set by the management as per given business.• Develop sales plan for each relationship to provide an array of services.• Increased business through networking and building new client relationships.• Assisting customers with product selection..• Focus on customer relationship management, vehicle tracking & IT solutions.
  • Warid Telecom
    Customer Service Executive
    Warid Telecom Mar 2008 - Feb 2011
    Pakistan
    • Responded to inbound service calls in a fast-paced, high-volume call center.• Entertained the Walk-in Customers while working as CSR in Business Center.• Handled customer queries to meet their expectations. • Escalation and follow-up of cases requiring further action.• Analyze the calls of Customer service agents for better customer satisfaction.• Developed and provided data and quality review to senior management team.• Performed duties as an IT helpdesk and system troubleshooting

Syed Jamshaid Ali Skills

Microsoft Office Windows 7 Customer Service Quality Assurance Computer Hardware Marketing Analysis Team Management Call Center Telecommunications Teamwork Coordination Call Centers Cooperative Crm Management Customer Satisfaction Hardwork Troubleshooting Windows Xp Project Management Operations Management Team Leadership Project Planning Logistics Negotiation Sales Transportation Supply Chain Management Team Building Logistics Management Customer Relationship Management

Syed Jamshaid Ali Education Details

  • International Quality Federation - Iqf
    International Quality Federation - Iqf
    Six Sigma (Gb)
  • Spearhead Training
    Spearhead Training
    Customer Service Support/Call Center/Teleservice Operation
  • International Service Check
    International Service Check
    Qa / Mystery Shopping
  • Virtual University Of Pakistan
    Virtual University Of Pakistan
    Marketing
  • Edge School System Pakistan
    Edge School System Pakistan
    Information Technology

Frequently Asked Questions about Syed Jamshaid Ali

What company does Syed Jamshaid Ali work for?

Syed Jamshaid Ali works for Fedex

What is Syed Jamshaid Ali's role at the current company?

Syed Jamshaid Ali's current role is Territory Manager | FedEx Express | Six Sigma (GB) | Supply Chain and Logistics Professional.

What is Syed Jamshaid Ali's email address?

Syed Jamshaid Ali's email address is ja****@****ail.com

What schools did Syed Jamshaid Ali attend?

Syed Jamshaid Ali attended International Quality Federation - Iqf, Spearhead Training, International Service Check, Virtual University Of Pakistan, Bahauddin Zakariya University, Edge School System Pakistan.

What are some of Syed Jamshaid Ali's interests?

Syed Jamshaid Ali has interest in Internet Browsing, Children, Learning About Society And Cultures, Traveling, Listening And Playing Music, Health.

What skills is Syed Jamshaid Ali known for?

Syed Jamshaid Ali has skills like Microsoft Office, Windows 7, Customer Service, Quality Assurance, Computer Hardware, Marketing, Analysis, Team Management, Call Center, Telecommunications, Teamwork, Coordination.

Who are Syed Jamshaid Ali's colleagues?

Syed Jamshaid Ali's colleagues are Barbara Aaron, Raquel Darling, Luis Arriagada, Andre Rayford, Cindy Affolter, Carol Reinheimer, Yachely Torres Rosado.

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