Sam Bloomfield

Sam Bloomfield Email and Phone Number

Contact Center and Customer Experience Consulting & Advisory - Strategy, Engagement & Performance, Managing Director, Triadic Group @ Triadic Group
Sam Bloomfield's Location
Greater Boston, United States, United States
Sam Bloomfield's Contact Details
About Sam Bloomfield

IntroductionTriadic Group is an independent professional services collaborative that provides vision, planning, assessments and implementation support for organizations that want to improve their contact centers’ strategy, engagement, experience, process, performance, tools and technology.Whether for customer service, technical support, customer acquisition, retention or other applications, Triadic helps clients to improve outcomes and results through quantitative and qualitative-centered consulting services.Triadic combines the best of customer strategy, experience, and execution to deliver cost-effective and productive customer management solutions. Triadic provides clients with objective, thorough, ‘better practice’-based comprehensive consulting at every stage of the client life cycle: vision/strategy development, implementation (design and development), execution, measurement, optimization and expansion.Specialties-Collaborative vision, values/culture and planning workshops-Contact/call center assessment-Broad and comprehensive contact/call center consulting (e.g., lead generation, sales, customer service, technical support)-Customer experience development and implementation-Performance, outcomes and results improvement-Omni and Multi-channel perspective, including social media-Technology & tools evaluation and implementation-Program managementContact: Triadic GroupEmail: info@triadicgroup.comCall: Sam Bloomfield +1 781-883-3679

Sam Bloomfield's Current Company Details
Triadic Group

Triadic Group

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Contact Center and Customer Experience Consulting & Advisory - Strategy, Engagement & Performance, Managing Director, Triadic Group
Sam Bloomfield Work Experience Details
  • Triadic Group
    Managing Director
    Triadic Group Jan 2012 - Present
    Sharon, Ma, Us
    Triadic is an independent contact center consultancy & advisory collaborative of senior consultants who help clients get the most productivity and strategic value from their primary and strategic channels of customer communication.
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  • 1Brick
    Executive Vice President, Global Client Solutions
    1Brick 2011 - 2014
    Helped clients to design, develop and implement strategic and other programs for specialized BPO and virtual agency services. Also provided operational and related consulting services for the insurance and financial services industries.
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  • Telwares
    Svp/Practice Leader Customer Contact Solutions
    Telwares Mar 2007 - Dec 2011
    Pleasanton, Ca, Us
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  • Sitel (Clientlogic)
    Svp, Professional Services
    Sitel (Clientlogic) Mar 2003 - Feb 2007
    Established and led a professional services capability to help BPO and other clients improve contact center performance.
  • Sitel (Clientlogic)
    Svp, Relationship Management
    Sitel (Clientlogic) Jan 2004 - Dec 2004
  • Sitel (Formerly Clientlogic)
    Svp, Global Client Solutions
    Sitel (Formerly Clientlogic) Mar 2003 - Dec 2003
    Miami, Fl, Us
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  • Protocol Marketing
    Vice President
    Protocol Marketing 2002 - 2003
    Us
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  • Digitas
    Vice President, Director
    Digitas Jun 1992 - Feb 2002
    Boston, Massachusetts, Us
    View
  • Age Wave
    Vice President
    Age Wave 1997 - 2000

Sam Bloomfield Skills

Strategy Leadership Professional Services Business Process Strategic Planning Management Call Center Program Management Crm Call Centers Contact Centers Cross Functional Team Leadership Change Management Vendor Management Consulting Management Consulting Customer Retention Communications Audits New Business Development Outsourcing Strategic Partnerships Customer Relationship Management Vision And Strategy Workshop For Contact Centers Product Management Customer Acquisition Customer Experience Bpo Contract Negotiation Business Development Insurance Optimization Business Process Improvement Business Process Outsourcing Process Engineering Marketing Process Improvement Business Strategy

Sam Bloomfield Education Details

  • Harvard University
    Harvard University
    English
  • D'Amore-Mckim School Of Business At Northeastern University
    D'Amore-Mckim School Of Business At Northeastern University
    Marketing And Planning
  • D'Amore-Mckim School Of Business At Northeastern University
    D'Amore-Mckim School Of Business At Northeastern University
    Customer Experience And Performance)
  • D'Amore-Mckim School Of Business At Northeastern University
    D'Amore-Mckim School Of Business At Northeastern University
    Business Strategy And Planning

Frequently Asked Questions about Sam Bloomfield

What company does Sam Bloomfield work for?

Sam Bloomfield works for Triadic Group

What is Sam Bloomfield's role at the current company?

Sam Bloomfield's current role is Contact Center and Customer Experience Consulting & Advisory - Strategy, Engagement & Performance, Managing Director, Triadic Group.

What is Sam Bloomfield's email address?

Sam Bloomfield's email address is sa****@****won.com

What is Sam Bloomfield's direct phone number?

Sam Bloomfield's direct phone number is +178178*****

What schools did Sam Bloomfield attend?

Sam Bloomfield attended Harvard University, D'amore-Mckim School Of Business At Northeastern University, D'amore-Mckim School Of Business At Northeastern University, D'amore-Mckim School Of Business At Northeastern University.

What are some of Sam Bloomfield's interests?

Sam Bloomfield has interest in Horses, Exercise, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, Home Decoration, Cooking, Electronics.

What skills is Sam Bloomfield known for?

Sam Bloomfield has skills like Strategy, Leadership, Professional Services, Business Process, Strategic Planning, Management, Call Center, Program Management, Crm, Call Centers, Contact Centers, Cross Functional Team Leadership.

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