Sophie Blanc Email & Phone Number

Marseille, Provence-Alpes-Côte D'Azur, France

Currently I am the Change and Project Manager for the client CMA CGM working on C&Go the business travel and expense platform both on the projet side in a mass deployment of the platform to around 180 entities worldwide, change management for around 85 already deployed entities and, in addition, the coordination and maintenance of the day to day RUN mode of the platform. My role includes change management, communication, training and the coordination of the internal support services staff, the internal travel agencies and all external partners such as the platform developers, the external travel agencies and hotel aggregators, financial service providers and business travel industry partners in order to deliver the project on time and ensure the smooth running of the site.

Aix-En-Provence, Provence-Alpes-Côte D'Azur, France

A four month inter-contract position working within an IT team assuring the delivery and maintenance of computer tablets to middle-schools within the region.

Marseille, Provence-Alpes-Côte D'Azur, France

Management of IT assets for regional governement within a team of four people with additional responsabilities for oversight of the transfer of knowledge and skills for management of mobile phones to the IT assets team and the training of a technician in database and stock management. This role also comprises maintenance of the client's Oxygène/EasyVista database, stock management and logistics.The poste has evolved into an Assistant Manager position in the Stock Room with management responsabilities for two techniciens.

Marseille, Provence-Alpes-Côte D'Azur, France

Assistant Project Manager for Project Darwin DITAS - the distribution and installation of 350 computers over 29 sites in an 8 week period for the Conseil Général Bouches-du-Rhône. This post includedManagement of four techniciansCo-leading the projetPlanning and coordination of the distribution, communication with the end users as well as the IT Representatives and Directors and preparation and distribution of the customer satisfaction surveys.Preparation of client reportsLogistics managementTrouble-shooting, problem-solving and ongoing improvement of processesDatabase management using - Oxygène/EasyVista

Marseille, Provence-Alpes-Côte D'Azur, France

It assets management in the IT stock room including database management in Oxygène/EasyVista, logistics and delivery of IT ressources to the Customer Service Departement.

Marseille, Provence-Alpes-Côte D'Azur, France

Auditor and coordinator for two phases of Project Darwin - mass deployment of computer desktops, laptops, docking screens, mobile phones and tablets to employees of the Conseil Général Bouches-du-Rhône. As part of a team of 7 people, this role included planning, coordination, communication, logistics, trouble-shooting and helping manage a team of four technicians.In total the projects deployed over 680 computers and 880 mobile phones and tablets over a number of external sites.

Marseille Area, France

An interim mission working for Econocom as an auditor for Project Darwin, the modernisation of the IT resources for the Conseil Général of the Bouche-du-Rhône regional government offices. I am taking part in the IT migration of two sites - Arenc (680 users) and the Hôtel du Département (1700 users). My role includedHelping withe the planning and preparation of the physical and software audit pre-migrationHelping with the planning of the migrationDatabase extraction and preparation of the audit documents in ExcelCarrying out a physical audit of IT materials in situ and the software on themCommunication of the migration process to the users present on siteCoordination and communication with the IT representatives of each department before, during and after the migration to ensure smooth running of the processProblem-solving, conflict resolution, responding to requests for information and the organisation of last minute changesPresention and Q&A responses by video-conference, accompanying users through the changes from Windows 7 to Windows 10.

Sydney, Australia

Communications - internal and external, secretarial work, preparing statistics reports, managing payments and finances, overseeing and training two assistants, graphic design, rostering of volunteers, coordinating repairs and maintenance, ordering supplies, creating and maintaining website and social media accounts, newsletters, event support.

Crawley, Uk

External communications, organising press trips, writing and distributing press releases, events organisation, responding to journalists enquiries and setting up interviews, working with the marketing team to promote various offers, day to day liaison with PR Agency.

Littlehampton, Uk

Preparation and distribution of information to journalists in the corporate and product PR office, event support for press trips and product launches, responding to press enquiries and requests for interviews, writing press releases, preparing press packs, helping curate the photography library available to journalists and helping write copy for the website relaunch at the time.

Brighton, United Kingdom

Temporary legal secretarial work for various small legal offices when they had absences.

Manosque, France

Itil Foundation Certificate In It Service Management, Information Technology

Certificate in Best Practice IT Service Management by AXELOS

Bachelor Of Arts - Ba, Applied Languages