Shelly Devore Email & Phone Number

Columbia, Mo, Us

Direct property/casualty marketing and underwriting (Commercial and Personal Auto) activities for the Columbia Branch operation, including Missouri, Arkansas and Illinois. Through my team, deliver profitable results of a $100 million book of business; prepare annual budget; supervise 6 direct reports including Regional Underwriting Manager, four Territory Managers and a Marketing Support Specialist; chair the corporate Technology Committee; review pricing adequacy and recommend changes; ensure corporate values and goals are met and exceeded.

Columbia, Mo, Us

Columbia, Mo, Us

Direct property/casualty marketing activities in the Metro St Louis area, including selection, training and development of agency plant to achieve production and profitability objectives; ensure company philosophy, policies and procedures are observed; implement company marketing strategies to achieve sales goals; monitor agency force to assure an acceptable book of business; promote and maintain a sound business relationship with the company’s agency force; serve as a liaison between company and the agency force, including assistance in contract revocation and rehabilitative procedures; plan and implement various marketing seminars, meetings and customer relations functions for agents as directed

Columbia, Mo, Us

Responsible for supervising the daily activities of clerical staff ranging from 8 to 12 employees; serving as liaison between the Commercial Lines Department and Information Technology Department; serving as liaison between the Home Office and Branch Office Commercial Lines departments; assist in implementation of major technology projects and on-going maintenance associated with those projects, including serving as Project Manager; evaluate processes for improvement in customer satisfaction as well as gaining efficiencies

Bloomington, Illinois, Us

Performing a variety of duties pertaining to auto underwriting, including ensuring proper rating of policies, issuing applications, processing vehicle, coverage, name and class changes; and answering agent and policyholder questions. Also involved on several department and company committees and assisted in training of new employees.

Alexandria, Virginia, Us

Certified Insurance Counselor (Cic)

Associate Of Underwriting (Au)

Associate In Insurance Services (Ais), Insurance Management

Chartered Property Casualty Underwriter (Cpcu), Insurance

Bachelor Of Science, Business Administration