Stephen Gradek Email & Phone Number

Chicago, Il, Us

Chicago, Il

Chicago, Il

Chicago, Il

• Keeping the JIRA backlog clean (no work older than 60 days), two sprints worth of work always prioritized by business value, and fully groomed.• Write stories in proper format and with proper acceptance criteria, user-facing language and easily understandable content• Developer Activity: Adding story points and sub-tasks• Stakeholder interaction (requirements gathering)• Maintain understanding of current customer problems and opportunities• Maintain high-level understanding of customer pain points, opportunities, and problems to be solved• Identify product success criteria, and how this particular project furthers the product goal• Set goal for project in beginning, data-driven, customer-focused• Continually be the voice of customer, drive project forward, focus on delivery to the field

Chicago, Il

• Design and implement logic to drive validation and trigger rules on the loan origination system• Identify and build business rules, compliance checkpoints, and additional automated processes• Modify existing forms to apply custom logic• Create custom reports• Evaluate requirements for feasibility• Offer recommendations to streamline implementation and increase scalability of project requests• Support the loan origination system by investigating issues and making corrections where possible• Work with 3rd party vendor as necessary to resolve system issues• Review and assess ongoing system updates for impacts on production• Coordinate demos with internal customers to validate project completion

Chicago, Il

• Create accounts for new hires in multiple internal systems, including the Active Directory.• Configure client's equipment to Guaranteed Rate’s requirements for use of corporate assets• Configure MS Outlook• Reimage machines.• Install RAM in desktops/laptops.• Data entry.• Migrate data from outgoing equipment to new equipment.• Analyze returned equipment to determine if it is eligible to be reissued, utilized for parts, or if it should be slated for recycling.• Diagnose and repair hardware and software.• Provide technical assistance and training to customers on software and services utilized by Guaranteed Rate.• Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.

Fort Wayne, Indiana Area

Topeka, In

Lansing, Il

Computer And Information Sciences, General

Computer And Information Sciences, General