As a Principal Consultant at Abaci FZCO, I am responsible for providing expert consultancy services to our clients. The role entails leading and managing project teams, driving the implementation of strategic initiatives, and ensuring the successful delivery of projects within scope, schedule, and budget. Focused on shaping and executing our clients' business strategies and helping achieve their business objectives.

Instrumental in turning around sales & business of products and service of Innovery Group, Italy, in UAE. Innovery Group is a leader in Cybersecurity Services with offices in Italy, Spain, and Mexico.Identified target customer segments, researched the local market, derived market insights, planned lead-generation & business development activities and helped Innovery develop their strategy for UAE.Devised the Sale-Pitch for Innovery’s Cybersecurity Services to prospective… Show more Instrumental in turning around sales & business of products and service of Innovery Group, Italy, in UAE. Innovery Group is a leader in Cybersecurity Services with offices in Italy, Spain, and Mexico.Identified target customer segments, researched the local market, derived market insights, planned lead-generation & business development activities and helped Innovery develop their strategy for UAE.Devised the Sale-Pitch for Innovery’s Cybersecurity Services to prospective customers, arranged product demonstrations and facilitated discussions with the technical team in Italy with the prospective clients.Advisory on client-specific pricing strategy and proposal development, enabling critical decisions for the client organization, with a focus on long-term and mutually rewarding relationships. Show less

As an independent Business Strategy consultant, helped clients improve their business model, developed strategies to acquire new customers, improve customer retention and implement monitoring & measurement tools.As Operating Partner, assist VCs and PEs find the right prospect, conduct valuation, due diligence, adopt right tech solutions, integration, systematize sales processes and maximize value.Enhanced customer experience (CX) manifold by using analytics and customer journey… Show more As an independent Business Strategy consultant, helped clients improve their business model, developed strategies to acquire new customers, improve customer retention and implement monitoring & measurement tools.As Operating Partner, assist VCs and PEs find the right prospect, conduct valuation, due diligence, adopt right tech solutions, integration, systematize sales processes and maximize value.Enhanced customer experience (CX) manifold by using analytics and customer journey mapping from every touchpoint.Devised a clear roadmap for customer experience (CX) assessment on the iGAP framework alongside Activities & Deliverables.Captured the complete customer journey, at every customer touchpoint under three stages, i.e., pre-purchase, purchase, and post-purchase.Implemented comprehensive DMAIC based systems to translate business goals into tangible results, with individual and team accountabilities. Show less

Oversaw the activities of the Sales & Business Development team, Service delivery team, 3rd party vendors and Partnerships with principles.Liaised, directed, and strategized on the optimization and expansion of the business development activities in new geographies.Provided strategy and redesign Managed Service Group (MSG) division which included IaaS, PaaS, Hosting Services, Cloud-based SaaS solutions etc.Collaborated with the managed services team to develop… Show more Oversaw the activities of the Sales & Business Development team, Service delivery team, 3rd party vendors and Partnerships with principles.Liaised, directed, and strategized on the optimization and expansion of the business development activities in new geographies.Provided strategy and redesign Managed Service Group (MSG) division which included IaaS, PaaS, Hosting Services, Cloud-based SaaS solutions etc.Collaborated with the managed services team to develop agreed-upon SLAs and metrics.Identified strategic opportunities and executed Alliances/Mergers/Acquisitions in line with the Organizations long term goals. Alliances forged include Amazon AWS and AkamaiDeveloped sales strategies and the sales processes for achieving MSG division annual objectives.Lead the development, support, and training teams in the day-to-day operations and direct all 3rd party vendors in the delivery of superior support services and meeting all SLA’s.Identified internal and external talents to ensure an effective mix of competencies.Regularly communicated team/individual KPIs, assisting them with appropriate interventions to achieve their milestones.Implemented development plans, coached, and provided feedback on performance for individuals to reach their maximum talent. Show less

Spearheading the business expansion plans in the Middle East in SAP related products and services. Applexus Technologies is a leading SAP Products & Services Company headquartered in Seattle, USA.Key Accounts – Al Futtaim, Spinneys, Almarai, Gulf News, IBCS Trading & Distribution, RAK Ceramics.Formulate and strategize Business Plan to set up the Middle East Operation with the responsibility of the P&L.Setup the operations of Applexus Technologies FZC in… Show more Spearheading the business expansion plans in the Middle East in SAP related products and services. Applexus Technologies is a leading SAP Products & Services Company headquartered in Seattle, USA.Key Accounts – Al Futtaim, Spinneys, Almarai, Gulf News, IBCS Trading & Distribution, RAK Ceramics.Formulate and strategize Business Plan to set up the Middle East Operation with the responsibility of the P&L.Setup the operations of Applexus Technologies FZC in UAE.Acquired new Clients and achieved sales of USD 400,000 in six months of operations with a net margin of 38%.Prepared User-story, understand client requirements (specifications), managed client expectations on service delivery, resolved escalations and proactively reviewed the quality of service.Led the expansion plan for the Middle East operations in phases to a 50-member team by 2016.Analyzed RFPs and evolving strategies for proposals, estimations, and pricing.Led the technical and pre-sales team and ensure timely response to RFPs.Oversaw creation, maintenance, and negotiation of contracts & agreements.Evaluated, initiated, and executed strategic alliances and business partnerships in the region. Show less

Setup the Sales & Marketing department for the company for the software products & services in SAP and related technologies.Key Accounts – ABP, Zuari Cements Ltd., KPMG, Ernst & Young, Bombay Dyeing, Wipro, Reliance Industries Ltd.Developed the Business Plan, upholding the responsibility for positive P&L.Architect of bespoke solutions for client requirements, detailing strategies, proposals, estimations, and pricing along with alternatives.Supported the Applexus… Show more Setup the Sales & Marketing department for the company for the software products & services in SAP and related technologies.Key Accounts – ABP, Zuari Cements Ltd., KPMG, Ernst & Young, Bombay Dyeing, Wipro, Reliance Industries Ltd.Developed the Business Plan, upholding the responsibility for positive P&L.Architect of bespoke solutions for client requirements, detailing strategies, proposals, estimations, and pricing along with alternatives.Supported the Applexus US sales team in RFPs, pitch deck, and presented solutions to CXO level from offshore.Supervises sales, delivery, and post-delivery support through a team of 38 Professionals.Formulated, designed, and implemented the Order-to-cash, Procure-to-pay and Hire-to-retire process within the organization with checks & balances, fraud management and control risks.Spearheaded the implementation of the CRM System for the Marketing, Presales, and sales team.Identified and evaluated merger & acquisition opportunities to foster inorganic growth.Created new products and services through market research and regular reviews.Developed go-to-market strategies for the new SAP Plug-in products and services.Anchored the preparation, maintenance and negotiation for contracts, SLAs & other agreements.Steered the marketing efforts for creating new marketing collaterals, website redesign, SEO and SMM. Show less

Promotion of services of EY, one of the Big 4 Consulting Firms, which include Assurance, Tax, Business Advisory, Transaction and Risk Advisory Services.Managed large accounts – Neyveli Lignite Corporation, Indian Overseas Bank, Zylog, Sify Infotech, Kaleesuwari Refinery, MRF Tyres.Increased firms market penetration by 10%, acquired new clients for the firm and maintained a healthy pipeline with qualified opportunities.Acquired sixty-three key accounts for the Firm within… Show more Promotion of services of EY, one of the Big 4 Consulting Firms, which include Assurance, Tax, Business Advisory, Transaction and Risk Advisory Services.Managed large accounts – Neyveli Lignite Corporation, Indian Overseas Bank, Zylog, Sify Infotech, Kaleesuwari Refinery, MRF Tyres.Increased firms market penetration by 10%, acquired new clients for the firm and maintained a healthy pipeline with qualified opportunities.Acquired sixty-three key accounts for the Firm within 12 months.Ensured multiple service line penetration through planned cross-sell initiatives.Nurtured a mutually rewarding relationship with the client organization at all levels, offering insights and strategic inputs to meet business objectives.Played a pivotal role in management discussions to identify new opportunities.Maintained a client-centric approach to address issues amicably with win-win solutions.Explored business opportunities through active involvement in corporate gatherings and meetings organized by various Trade Organizations.Organized Budget Presentations and EY events, introducing a special Entrepreneur of the Year Award for promoting sales. Show less

Increased sales revenue by 66% in a single year. Key accounts - Tata Steel, Suzlon Energy, Godrej Consumer Products Ltd., Clariant Chemicals Ltd., Galaxy Surfactants Ltd.,Re-engineered sales & marketing strategies to maximize the business potential in SAP related software products and Services. Collabera is a 350 million USD IT Products & Services Company headquartered in New Jersey, USA. Developed key strategies for growing the company’s Enterprise solution business in… Show more Increased sales revenue by 66% in a single year. Key accounts - Tata Steel, Suzlon Energy, Godrej Consumer Products Ltd., Clariant Chemicals Ltd., Galaxy Surfactants Ltd.,Re-engineered sales & marketing strategies to maximize the business potential in SAP related software products and Services. Collabera is a 350 million USD IT Products & Services Company headquartered in New Jersey, USA. Developed key strategies for growing the company’s Enterprise solution business in India and ME markets.Managed a team of sales & marketing professionals and motivated them to achieve territorial targets.Understanding the business drivers of individual prospects for implementing ERP and strategizing the approach based on the concerns of the various stakeholders.Guided and managed the Sales Team throughout the Sales life cycle - right from the Lead generation & lead qualification stage to maturing these opportunities through various stages of the sales cycle and finally engaging in negotiation and deal closure.Led negotiations with prospective clients on TOCs & SLAs.Spearheaded the training and development efforts on all sales and product aspects.Created training modules for the SAP Services sales. Show less

Developed Sales Managers and Field Advisers by imparting Product/ Sales Training, Coaching, and mentoring.Training needs identification, development roadmap and standard processes recommending improvements for more than 50 Financial Planning Advisors, and First Line Sales Managers.Designed and Developed Training Modules.Created Training Calendars and Action plans for the month.FODs (Field Observation and Demonstration) – Coaching through on the job training.

Successfully launched and elevated Hushpuppies and Bulaggi brands in the Middle East region.

Promoted the Dr Martens range of lifestyle products in the Middle East Region