Stephen J. Langan Email & Phone Number

Waterloo, Ontario, Canada

Our Enterprise Information Management products enable businesses to grow faster, lower operational costs, and reduce information governance and security risks by improving business insight, impact and process speed.

Kitchener

- Evangelized holistic approach to managed IT services encompassing cyber-security, connectivity, hosted solutions, data centres, telephony and procurement.- Developed strategy to expand managed services offerings into Southwestern Ontario market.- Chronicled all activities into Connectwise, eg. calendar updates, tickets, opportunities & expenses.

Kitchener, Canada Area

- Primary contact for digital publishers and obsessed over their happiness- Grew base from startup to managing 60+ pubs- Drove daily recurring revenue from dollars a day to days exceeding $50K+ by evolving customers use of our SaaS analytics platform- Counseled pubs to reach their monetization goals- Empowered pubs by providing them the tools to use data to make smart decisions, improve user experience and maximize revenue- Evangelize new products and identify strategic areas to increase organic customer growth- Collaborated with internal teams using SalesForce, Slack, Asana, Jira, Bamboo, Axonify … and coffee

Kitchener, Canada Area

Automated Ad Operations built by Publishers, ...for Publishers!Sortable’s Ad Engine works intelligently behind the scenes using machine learning to optimize your ad impressions. We analyze millions of impressions daily and make real-time decisions on which networks should fill your ad space, so you can focus on creating great content for your audience.

Kitchener, Ontario, Canada

Southwestern Ontario

Responsible for revenue development, and solution alignment, focusing on account growth and new business acquisition. Reported to Director, Enterprise Business Unit – Southwestern Ontario. - Drove annual revenue from under $1 M to over $2.4 M in 4 years through base expansion, new business acquisition and solutions development. Including, but not limited to … - - - - - Fleet/Asset Management- - - - - SmartUsage/TEM, MDM: BES/Airwatch/Tangoe/Afaria by SAP, etc- - - - - MS Office 365 Licenses- - - - - Limited Suite of Cisco Switches, Firewalls, etc- Annually resigned business resulting in 3-4 million in revenue over 3 years- Applied strong management of award winning service teams resulting in customer retention- Collaborated with internal teams to deliver client events positioning Rogers as a strategic partner with our customers, bringing them value, securing customer growth, loyalty and retention … - - - - - Rogers Tech Talk (National Marketing Initiatives)- - - - - SWO Road Shows (Local Team/Customer Initiatives)- Quarterbacked solutions specialist teams resulting in higher monthly reoccurring revenue for existing customers; created differentiation, securing new customer acquisition for wireless/wireline/solutions services- Achieved 2014 year-end performance manager overall rating of “meeting all expectations” by attaining high revenue and up-to-date funnel management and reporting through salesforce.com (SFDC)- Engaged customers through strategic quarterly discussions of business continuity and efficiencies, uncovering opportunities in line with all of corporate offerings; wireline, wireless, solutions (MS/PS, M2M/IoT, SaaS, Analytics), resulting in untapped revenue growth

Southwestern Ontario

- Developed and maintained key strategic relationships with national and locally based advertisers / agencies through continuous need analysis and follow through- Delivered presentations for focused client groups and stakeholders, intended to illustrate a compelling story which informed customers why and how to act- Liaised effectively with all sales support (Creative Services, Traffic and Accounting)- Synchronized daily operations with efforts of CTV management

Kitchener, Canada Area

- Supervised creative process which resulted in award winning copy- Researched, analyzed and interpreted (BBM) survey market data for sales team- Aforementioned account management responsibilities

Communications

Communication Studies

Dipoloma, Radio & Television Broadcasting

Radio and Television Broadcasting