Stephen Melott Email & Phone Number

Raleigh, North Carolina, United States

Answer all incoming calls in a professional manner, assist callers with information, and forward calls to the appropriate contactEnsure accurate and detailed messages are forwarded in a timely fashion to staff Ph.D.s, CPAs and CEOWelcome clients and visitors upon arrival at receptionDirect the flow of mail and deliveries to reach the intended recipients in a timely fashionMail certified mail and UPS/FedEx as requested by team membersMaintain an inventory of office supplies and ensure communication with the Operations Manager Assistant for items needed weekly and monthlySupport Talent Acquisition Manager with talent search technology and perform outreach to potential new-hires

Raleigh, Nc

Assisted over 200 Senior clients to qualify for Veterans Administration benefits forAssisted Living expensesDeveloped professional and personal rapport and relationships with Senior clienteleCordially and effectively responded to phone and written inquiriesDelivered V.A.-compliant documents to Senior clients, responding to questions and concerns

Morrisville, Nc

With oversight from Sedexo Corporation and Circles Business Solutions, fulfilling Biogen employee requests for personal and business services at their Research Triangle location in North Carolina. Biogen offers this complimentary, personalized concierge service as part of the benefits package for their employees at the RTP facility.

Raleigh, Nc

Financial planning assistant, travel coordinator for East Coast operations legal counsel

Raleigh,Nc

Preparation and delivery of financial and estate planning documents.Administrative assistant to firm CEO and legal counsel. Client Care Specialist and travel coordinator.

Morrisville,Nc Raleigh/Durham International Airport

Mentored new-hire flight attendant in job performance, customer service skills and adherence to company and federal procedures. Completed documentation kept in company files, available for Federal inspection.Team leader and crew resource managementPassenger safety and compliance with Federal Air SafetyCustomer serviceOversight of U.S. Immigration documents for aircraft and personnel.

Morrisville, Nc And Cary, Nc

Raleigh/Durham International Airport Admirals Club Airport conference center conciergeInterface with high-profile and VIP customers, promotion and sales of Club membership.Reservations managementAirport departure gate duties and customer serviceCustomer service and inbound call center salesInbound reservations call center sales and customer service

Raleigh, Nc

Trained new-hire flight attendant class.Customer interface on transatlantic flight operation, Director of flight crew activities,team leaderOversight of aircraft and passenger security and safety, U.S. Immigration documentation.

Newark, Nj Newark International Airport

Workteam leader responsibilites on board aircraft.Customer interface, service, sales and safety monitor on board aircraft.French language qualifed crewmember.

Elizabeth, Nj Newark International Airport

Processing cash and credit card transactions and accounting on board aircraft.Customer interface, ensured aircaft and customer safety and compliance with U.S. Federal air safety regulations

Certification, Paralegal

Ba, Speech Communication

Activities and Societies: Phi Mu Alpha Sinfonia Music Fraternity