As a 365 adoption consultant at Microsoft I realized how important yet difficult it is to provide support to increase workplace productivity and security awareness. However, traditional support methods are not scalable, not relevant to most, and not continuous. The world needs a solution! It was time to quit my job and solve this! Meet WorkplaceBuddy🦙 ! WorkplaceBuddy is the Teams app that helps people to make more out of Microsoft 365 in a fun and personal way through (1) an automated assessment, (2) a personal learning journey, (3) proactive engagement campaigns, and (4) answers from our support team and chatbot. While realizing business cases on producivity growth and support desk tickets decrease, this continuous personal support at scale leads to higher user engagement, productivity, Microsoft 365 ROI, and security awareness 🚀!
Listed skills include Strategy, Cloud Computing, Management, Sharepoint, and 21 others.